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Showcase


It’s not just about impeccable service, but a warm welcome from colleagues too at The Ritz London


“You’re


internationally known for its rich history and heritage as well as its


T


opulent, timeless interiors. Staff have the opportunity to engage


with guests from all over the world, every


day, providing an unparalleled level of service in a setting that is both elegant and iconic. But working at The Ritz London is not just


a job; it is a journey of professional growth and personal enrichment. It is an exceptional place to build a career, where every day provides you with the opportunity to create unforgettable memories for guests.


A little about The Ritz London from our colleagues What is one notable difference in how our hotel operates compared to 50 years ago?


he Ritz London is


Michael, head hall porter with 51 years at The Ritz London: “When I was a pageboy back in the 1970s, we had manual lifts and we escorted guests to their floor. We had 30 seconds to make a fantastic impression on those amazing guests – from royalty and musicians to film stars – and the pressure was high. Thirty seconds sometimes felt like an eternity!”


going to make a name for yourself here”


Luigi, food and beverage operations manager


If you could tell your younger


self one thing on your first day, what would you tell them? Luigi, food and beverage operations manager with 19 years at The Ritz London: “You’re going to make a name


for yourself here.”


When new students or apprentices join us, what is the first thing you like to teach them? Ailsa, front office manager with eight years at The Ritz London: “My priority is always introductions. Making sure new starters meet as many people as possible helps them quickly feel at home, comfortable and confident. They will then also have plenty of people who they can ask questions to or seek advice from.”


52


What is your favourite part about The Ritz London? Clare, head of events with 12 years at The Ritz London: “Being able to create lifelong memories for our guests. Despite our formal appearance, we are a very approachable and


Contact us


k recruitment@theritzlondon.com K theritzlondon.com/careers


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