FOODSERVICE
Foodservice may not be a sector you’re immediately familiar with, but you will encounter those working in it all the time. Those in foodservice work across all areas of catering, from school canteens and hospitals to weddings, airports, museums, cultural attractions and sports stadiums as well as in large businesses and at grand events such as Royal garden parties and Wimbledon. This sector offers variety, opportunity and
career progression with employers including multinationals such as Compass and Sodexo; large
independents such as BaxterStorey or CH&Co; as well as smaller boutique operators such as Dinner Ladies or Social Pantry; or in-house caterers. All will offer a diverse working environment and often more sociable working hours than other areas of hospitality. You’ll be offered a structured career path with the corporate big guns, but arguably the smaller companies might encourage more creative input. The sort of roles on offer include chefs, waiters and F&B managers through to events planners, operations, marketing and sales managers. And if you demonstrate a passion for good food and service, you could find yourself on an exciting journey from working the floor to a seat at head office.
Charlie Needler, coffee coach, Gather & Gather
“Before pursuing a career in foodservice, I explored different avenues, from estate agent to children’s nursery. I wanted to work somewhere that allowed me to be myself, and that’s hospitality. I’ve had a few hospitality roles, from kitchen porter and back of house to serving food but coffee is the one! Becoming a barista ignited a passion
within. I love being in a busy environment amongst chattering and laughing customers. “I, very wrongly, had the
perception that hospitality was a job you did if you had nowhere else to go. Now I know it’s a career, and one to be proud of. The career pathway is endless and there are so many opportunities to learn and grow. “A lot of my time is spent igniting the passion in other baristas in my role as coffee coach. I love the fact I get to train
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and upskill new talent, but I also love the fact that some days my number one priority is to make the customer smile. “Your career is a marathon, not a sprint. I’m lucky because in my company we are encouraged to take opportunities to learn at every stage of our careers. I’ve learned how to engage with individuals and take the time to make them feel heard, because we’re not all the same. I’ve grown considerably as an individual since working in hospitality. It’s the best decision I’ve made!”
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