Sponsored by Restaurant ePOS Mama Fuego goes back to Square
Cloe and Lynette De La Vega own and operate Mama Fuego, a newly opened restaurant on the Greenwich Peninsula. Previously, they’d worked together on more than 60 restaurants for clients, with five of their own restaurants in Sydney and Melbourne. Mama Fuego is their second establishment to open in London. The restaurant is Australian
“Your choice of EPoS shouldn’t limit you – it should be flexible enough to serve your
in style, drawing inspiration from the food and coffee of the country, and the De La Vegas made great efforts to ensure that both their staff and partners were consistent with the look and feel of the brand. Says Cloe: “The
restaurant as it grows” Lee Saunderson, Lightspeed
He has also seen a growth in the use of tableside ordering devices, such as tablets, which creates more mobility for service staff. “Tablets streamlines workflows and enable staff to serve in areas across the business, such as lounges or lobby areas, which may tradi- tionally be underserved,” he says. The knock-on effect of these new ways of ordering, he explains, are more efficient kitchen workflows, which can dramatically
www.thecaterer.com
challenge is getting a new team together that really understands your brief and what you’re trying to do, and to find companies to partner with that fit our aesthetic and our values, for things like our suppliers, the coffee machines and the EPoS.” Having used other point
of sale systems before, Cloe and Lynette’s concern was the user interface and aesthetic of the system – it had to be simple and easy for staff to use. Cloe had previously used Square at her street food
business in Sydney and liked the fact that it allowed her to operate multiple sites, receive payments quickly and have minimal set-up. “When we were looking
for a card processing system here, we started using the usual credit card machines and found them to be so old-fashioned and slow – they just didn’t fit with our values. I remembered loving Square and suggested we use that – and we never looked back,” she says. At Mama Fuego, Square
for Restaurants point-of-sale
is partnered with Square Terminal, the newest member of Square’s hardware family for taking payments. “It’s good that we can now
have our EPoS and payments integrated,” Cloe says. “With Square Terminal the staff can take payments at the tables, they are mobile and able to do everything they need to while walking around. “It’s a really easy system to use, so training has been pretty minimal and the next-day deposits mean we have money back in rotation much quicker.”
Technology Prospectus 2020 | 39
▲
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60
