CONTENTS


6 Turning the tables Customer reservation systems that can analyse the eating out habits of your diners


14 On the money Revenue management technology for businesses of all sizes


6 14


20 Personnel service How to let your staff take care of their own shift management


26 Upwardly mobile The next generation of mobile ordering apps come of age


32 Byte the bullet The upgrade to WiFi 6 and the in-room entertainment you should be offering


38 Ahead of its time The best EPoS systems can do much more than just take payments


48 All in order Property management systems that can also offer customer service


32


54 Big talk Ways to manage the barrage of online customer reviews – good and bad


20


54


38


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