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Pay on demand
With an increasing demand for flexible working arrangements also comes a need for greater flexibility for staff to receive their wages on demand, rather than having to wait for a regular payroll transfer. Access EarlyPay is a mobile
app that changes the way hospitality staff receive their wages, letting them draw down from the pay they’ve accrued. It integrates with time
and attendance and payroll systems, showing employees what they’ve earned and how much they can draw, taking account of any necessary deductions. Limits can be set on drawings so the employer retains control and responsibility in helping staff avoid other ways of solving short-term money difficulties. Says Seddon: “The benefits of Access EarlyPay for staff are
The end-to-end solutions cover all HR requirements without the need to use sepa- rate systems and can all be delivered through Access Workspace, with a single sign-on and intuitive dashboards that can be personalised to individual needs. “As today’s workforce moves increasingly towards mobile technology, they have a prefer- ence to engage with a self-service portal to man- age all aspects of their employment,” Seddon says. “From updating their profile, booking holidays, requesting training and viewing payslips, the latest technology solutions enable
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obvious, knowing that they can get paid when they need it and that if they work additional hours they’ll be able to take their earnings straight away. But for hospitality operators, the motivation and loyalty such a scheme provides improves results through a more productive workforce and helps the recruitment and retention of the best and most reliable staff.”
“We will move further and further away from having to give computers data and tell them what to do with it, and rather only have computers give us data and tell us what to do with it” Karina Coen, Fourth
them to do so at a time that’s convenient to them, rather than trying to catch their man- ager or HR contact and fill in a series of forms when they’re on a shift break.” Karina Coen is director of labour productiv-
ity at Fourth, which also provides workforce management and engagement software. She adds that by taking over task management, HR and staffing, technologies allow manag- ers to focus their attention on their primary purpose: looking after the customer and creating memorable experiences. “Something as simple as facilitating a plat-
form to request a shift swap or for the man- ager to send out open shifts is a great way to simplify and speed up a potentially divisive situation,” she says. “If a holiday request has been placed and it has taken the manager a long time to respond, which is often the case when done manually, it can quickly lead to resentment from team members. This can often carry emotional currency and be viewed as something that’s quick and easy to complete.” Fourth also offers its clients access to the
Fourth Engage app, which helps employees communicate more effectively, both with each other and the business. “It gives operators the ability to facilitate a bespoke social media platform for their workforce and, crucially, the data gives valuable insight into who their most engaged workers are and what content is
Technology Prospectus 2020 | 21
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