Unit 6 C CRITICAL THINKING: CONTINUOUS IMPROVEMENT
One way to see improvement is as a gradual series of changes in your work or business, your education or an aspect of your personal life. It involves the following: • Reflection: Look at how things are currently working and reflect honestly on the process. • Identification: Identify any processes which are wasteful or unhelpful. • Reduction and elimination: Make changes that reduce or eliminate the areas identified. • Evolution: Continue to make small steps and changes to improve the process.
1
[ 6.6 Listen to three people talking about making improvements in their lives. Which speaker (a, b or c):
C21 skills
1 is making improvements in a work situation? c 2 is making improvements for their own personal satisfaction? 3 is involving other people in the process? 4 is improving their lives by setting small goals? 5 is willing to modify their final goal depending on results? 6 is applying the ‘reflect-identify-reduce-evolve’ model?
2
Think of a situation in which you want to make improvements. Which of the approaches in 1 would be useful for you?