TRAINING
(
claritybusinesstravel.com/ podcasts) in which special guests from the industry discuss topical subjects, such as traveller risk and safety and whether procurement is “the problem or solution” for travel management. Season two of these podcasts was launched in August and they are available through several platforms including iTunes, Stitcher and Soundcloud. Maiden Voyage, which
specialises in giving advice to female business travellers, also runs a series of webinars covering topics such as ways to reduce stress while travelling, tips for beating the effects of jetlag and staying healthy, and
WHILE ONLINE
LEARNING HAS ITS PLACE, SOME BUYERS PREFER TO TALK FACE-TO-FACE SO THEY CAN SHARE COMMON EXPERIENCES
expand a travel programme to make it people-friendly, sourcing strategy and NDC.
The forum continues to offer a winning formula with 100 per cent of attendees at May’s event saying it was either “excellent” or “good”, with 63 per cent agreeing the relevance of session topics was “excellent” and the other 37 per cent saying they were “good”.
TMC Clarity uses Youtube and
podcasts to discuss industry topics
dealing with different cultures when on the road. Maiden Voyage also offers five in-depth e-learning modules to help female travellers stay safe – each 20-minute module includes case studies and tips.
BBT FORUM
While online learning has its place, some buyers prefer to talk face-to-face so they can share common experiences and suggest ways to overcome universal travel management problems and challenges. The BBT Forum series (
bbtforum.com), held in association with ACTE, has been a staple of the business travel calendar for nearly 20 years and follows a tried-and-tested
94 SEPTEMBER/OCTOBER 2018
formula that gives buyers the chance to discuss the most topical and pressing issues alongside their peers. There is a strict cap on the numbers of attendees of 80-100 people, with a 50-50 split between buyers and suppliers that allows plenty of opportunity for everybody to have their say. Unlike most industry events, there is also a ban on presentations. Instead, panels of industry experts lead discussions on the day’s three key topics, before the debate is thrown open to the floor for buyers to express their views. The next BBT Forum takes place at One Whitehall Place, London on Thursday, 8 November, with sessions covering how to
WORKSHOPS For those buyers after a more intensive learning experience, there is the option of taking one of the annual workshops run by GBTA, which are offered through the ITM in the UK. This year the topics are Fundamentals of Business Travel Management and Advanced Principles of Business Travel Management – see
gbta.org/ professional-development Each workshop takes place over one-and-a-half days with the Fundamentals course aimed at newcomers to business travel. It offers an overview of travel management and looks at issues including supplier relationship management, security and risk, and the basics of travel technology. The Advanced Principles course caters to the experienced travel buyer by focusing on subjects including strategic planning, buyer and supplier relationships, programme administration and data analysis.
One buyer who attended a recent Supported by
GBTA workshop told BBT that due to the small group size, they were able to “express our opinions and link them in with the course content and our day-to-day jobs… it was informative and worked well”. “We were such a diverse group from buyers to suppliers – and many had much more experience than others – but this did not affect how the group was taught.” Each course is held once a year in London – this year’s dates are 5-6 September for Advanced Principles and 11-12 October for the Fundamentals course. The Advanced Principles course is also held in Berlin on 26-27 November. Dates for 2019’s courses are due to be announced shortly.
buyingbusinesstravel.com
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