ADVERTORIAL FEATURE


PUTTING VIRTUAL CARDS AT THE HEART OF A TRAVEL PROGRAMME


WHEN SODEXO DECIDED TO REVAMP ITS TRAVEL PROGRAMME BY CONSOLIDATING ITS TRAVEL MANAGEMENT COMPANIES (TMCS) TO IMPROVE EFFICIENCY AND OVERCOME RECONCILIATION CHALLENGES, CITI’S VIRTUAL CARD ACCOUNTS FOR TRAVEL (VCAT) WAS THE IDEAL PAYMENT SOLUTION.


Global companies often face challenges in managing their travel. Those with decentralised operations in particular, often build up a myriad of TMCs around the world. This can lead to diffi culties in reconciling data and require expensive and time- consuming manual reconciliation.


This was the exact challenge that Sodexo faced, as a global facilities management company with hundreds of thousands of employees across dozens of countries. Although it had a central travel account, it worked with three TMCs. One consequence


of this was that reconciling data, especially in relation to hotel bookings, was tricky – employee data and cost centre data were often incomplete. The company’s back offi ce was tied up trying to allocate bookings to the right cost centres.


Around 60% of its spend was paid by corporate credit card or personal cards, with the remainder settled by invoices from TMCs.


As a result, the company had limited visibility and control as expenses were not submitted or paid according


to a set timetable. As its growth continued, the company knew it was time to make a change. It decided to revamp its travel programme to improve effi ciency and overcome reconciliation challenges. And it needed a payment solution to help it achieve its bold vision.


DOING IT RIGHT For multinationals with hundreds of thousands of employees, changing a travel programme is not to be taken lightly. After considerable planning, the company decided to


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