DATABANK


COMPILED BY MOLLY DYSON


28%


Company name Marriott International/


Starwood Cathay Pacific Uber British Airways


ABTA website Air Canada IHG


Hyatt


Singapore Airlines Hyatt


Mandarin Oriental Eurostar Hilton


SOURCE: VARIOUS 2018


2016 2018


2017 2018 2016


2015 2019 2015


2014-15 2018


2014-15


of travel managers look to their TMC to protect their travellers’ personal data


SOURCE: ABTA


TRAVEL INDUSTRY DATA BREACHES IN NUMBERS


Year Data breach 2014-18


Up to 500 million guests (327 million included a combination of name, address, passport number and check-in information)


Up to 9.4 million passengers, including passport numbers, email addresses and some credit card details


Up to 57 million customers and drivers


Up to 380,000 transactions, as well as 77,000 customers’ payment card details


Up to 43,000 users Up to 20,000 mobile+ app users


Data from 1,200 properties, including cardholder names, numbers, expiration dates and internal verification codes


Malware in payment systems of 318 hotels 285 Krisflyer members


200 Gold Passport members Security breach at 10 hotels Unspecified Unspecified


TIPS FOR TRAVELLERS TO MITIGATE CYBER RISK WHILE ON THE ROAD


● Turn off or lock devices at airport security


● Avoid accessing sensitive data on public networks


● Disable Bluetooth and wifi on work devices when not in use


● Create a personal hotspot with your smartphone and use a VPN to encrypt data


● Assume conference room microphones, telephones and video conferencing equipment are compromised


● Take as few devices with you as possible and never leave them unattended


● Charge devices using only regular power outlets or your own battery-powered charging device


● If you have to use a USB outlet at a charging station, power off the device before plugging in


● Don’t use devices offered to you by a third party and don’t let anyone else use your device


59% 38 MARCH/APRIL 2019


of senior managers feel there’s an expectation from their employer to stay connected when travelling for work SOURCE: KASPERSKY LAB


● Don’t download software on to your devices during your trip and have your IT team do a security check when you return


● Assume any device screened at border controls has been exploited


SOURCE: FCM TRAVEL SOLUTIONS


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