#97
MARCH/APRIL 2019
FOR COMPANY TRAVE L & MEE TINGS BUYE RS BUYINGBUSINE S S TR AVEL .COM
LAY DOWN THE LAW
No matter how big the problem, stay ahead with our troubleshooting guide
WE L COME
HIGH SOCIETY Why airlines and buyers are redefining the concept of premium air travel
001 BBT Covers MAR APR 19
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GETTING PERSONAL Best practice tips for when executive assistants and other staff book travel
BEST IN CLASS BBT celebrates the winners of the Business Travel Awards 2019
20/02/2019 17:03 MARCH/APRIL 2019
EDITOR Matthew Parsons DIGITAL EDITOR Molly Dyson EXECUTIVE EDITOR Bob Papworth MANAGING EDITOR Mike Toynbee ART DIRECTOR Annie Harris DESIGNER Nina Christopher SUB EDITOR Mary Cooch CONTRIBUTORS Catherine Chetwynd, Amon Cohen, Scott Davies, Nick Easen, Anthea Gerrie, Rob Gill,, Mark Harris, Melissa Hobson, Greeley Koch, Gareth Morgan, Gary Noakes, Bob Papworth, Adrian Parkes, Dave Richardson, Ian Skuse, Paul Spelman, John Stepek, Megan Tatum, Ben Walsh HEAD OF EVENTS Emma Gordon MARKETING AND CIRCULATION Kirsty Clark PRODUCTION MANAGER Jamie Halling PUBLISHER Chris Mihalop EDITORIAL DIRECTOR Tom Otley MANAGING DIRECTOR Julian Gregory EDITORIAL TEL +44 (0)20 7821 2715 EMAIL
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coverage throughout the year; there’s lots to talk about. We also cover actual stars, courtesy of our exclusive interview with Virgin Galactic CEO George Whitesides (p44-45). Of course, client entertainment on the Moon is a way off (try getting that signed off), and we’re not suggesting the International Space Station as the next addition to your MICE programme, but the lines are blurring between traditional air travel and space travel. Whitesides talks about near-orbital flights cutting journey times between, say, London-Sydney to around three hours. Meanwhile, airline ANA is taking space exploration seriously (p7), and a trend is emerging as space travel adapts expertise from commercial flying.
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© 2019 Panacea Publishing International Ltd. The magazine is entirely independent of all commercial interests within the travel industry. Unsolicited manuscripts will not be accepted for publication. The opinions expressed by contributors are not necessarily those of the publishers who cannot accept responsibility for any errors or omissions. ISSN 2041-4242
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MIND MATTERS Last month, I became a “Mental Health First Aid Champion”, after taking a one-day course. Why? BBT reported on travel’s link to stress two issues ago, and the topic headlined our last BBT Forum, so there was an element of “practise what you preach”. The day was revelatory (p30-31), and while there are implications for travel policies and programmes, it’s equally about looking out for each other and breaking stigmas.
TARS OF TWO KINDS appear in this issue. First, we celebrate the best people – and organi- sations – in the business with our highlights from the Business Travel Awards. We’ve a full rundown of all the winners (p56-65). There will be more
@BBT_online /groups/3209937
Matthew Parsons, BBT Editor
CONTRIBUTORS
MELISSA HOBSON Melissa is a freelance journalist specialising in responsible travel and marine conservation. She has written for Lonely Planet, Diver magazine, MTV and Culture Trip among others. She is a regular contributor to BBT’s Life on the Other Side.
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DAVE RICHARDSON Dave has been a journalist for more than 40 years, mainly as a freelance writer specialising in travel and tourism. He also has a keen interest in the rail industry. In 2016 he published his book Let’s Go – a History of Package Holidays and Escorted Tours.
CATHERINE CHETWYND Catherine has been covering business travel for more than three decades and is an award-winning writer. She has written on every angle, from expense management to life-work balance – something she practises with enthusiasm.
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