search.noResults

search.searching

dataCollection.invalidEmail
note.createNoteMessage

search.noResults

search.searching

orderForm.title

orderForm.productCode
orderForm.description
orderForm.quantity
orderForm.itemPrice
orderForm.price
orderForm.totalPrice
orderForm.deliveryDetails.billingAddress
orderForm.deliveryDetails.deliveryAddress
orderForm.noItems
ADVERTORIAL FEATURE


Demand trust and transparency from your travel provider


If you’re frustrated by opaque travel costs and aren’t sure you’re getting the best advice, it’s time to take a new approach to your travel management.


TMCs should provide two crucial services for any business – providing them with the widest possible choice to make bookings in the first place, and then offering expert support and advice to help reduce travel spend. Without trust and transparency sitting at the heart of both these services, you won’t get the best deal.


TRUST IN TECHNOLOGY


The technology a TMC uses will play a significant part in a business’s ability to access the lowest costs. Oſten hotels and airlines will offer multiple rates for the same room or seat – and without the right tech in place, it’s tricky to identify if you’re getting the best choice.


Unless your TMC has control over it’s technology, you may be missing out on better fares. Many TMCs rely purely on traditional GDS rates, which doesn’t cater for the additional choice available through more B2C focused sources such as booking. com, nor direct supplier connections, for example with Luſthansa Group removing their cheapest fares from GDSs in December.


That’s why Click Travel has relentlessly focused on developing it’s own connections and relationships with suppliers as well.


Jill Palmer, CEO, Click Travel, says: “Because we own our technology and develop entirely in-house, we can react much more quickly to new developments in the market. Customers can trust in us to give them access to new features quickly and easily, so they can reap the benefits through reduced spend and happier travellers.”


In fact, Click Travel’s reputation for technology reliability has seen the company play a key role in IATA’s Travel Management Architecture project. Robin Smith, Click Travel’s Chief Product Engineer, also serves as IATA’s Advisor for NDC and TMC Architecture, which means Click Travel’s tech development is essentially becoming


TRUST IN PEOPLE Your travellers should be booking based on what’s best for your business, not what’s best for your TMC’s pocket.


Jill Palmer, CEO, Click Travel, says: “I don’t believe paying agents a commission for bookings is a wise approach for long-term business. The job of an agent is to give the traveller the best advice. Paying commission muddies that approach, so we don’t do it, meaning our advice is always unbiased.”


Plus, as a company’s booking data is captured and processed via travel.cloud, agents can then review the information with companies to spot trends and identify areas for savings.


Because travel managers can log into the platform and access the data on-demand for themselves, everything can be cross- referenced and verified.


Palmer says: “A TMC should be adding value by providing quality analysis, rather than simply processing bookings. By making it easy for customers to access their booking


buyingbusinesstravel.com


data, we can focus on giving them quality advice.”


Click Travel’s tech-focused approach also provides crowd-sourced wisdom. With more than 98 per cent of the company’s bookings being made online, agents have access to a vast repository of data that can be used to identify wider trends to help inform specific policies.


By analysing information from millions of bookings made across a variety of sectors, including local government, utility providers, major national chains and charities, Click Travel’s team of agents can make industry- specific recommendations that can be trusted to reduce travel spend.


People-powered and driven by technology, Click Travel is providing trusted and transparent travel management.


clicktravel.com 2018


SEPTEMBER/OCTOBER 107


the benchmark for the wider industry – conducted openly and transparently to provide complete confidence.


That theme of trust and transparency continues throughout Click Travel’s next- generation booking platform, travel.cloud.


The system can be configured according to an individual business’s travel policy, giving travellers complete control over their booking arrangements while being subtly nudged towards making the right choices for the business.


That way, companies can show they trust their staff, boosting morale, while ensuring the booking process remains clear and transparent to all.


Jill Palmer will be speaking at The Business Travel Show Conference on Using data for improved savings and control at 4pm on 20 February.


Click Travel will be exhibiting on stand B650 at the Business Travel Show.


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44  |  Page 45  |  Page 46  |  Page 47  |  Page 48  |  Page 49  |  Page 50  |  Page 51  |  Page 52  |  Page 53  |  Page 54  |  Page 55  |  Page 56  |  Page 57  |  Page 58  |  Page 59  |  Page 60  |  Page 61  |  Page 62  |  Page 63  |  Page 64  |  Page 65  |  Page 66  |  Page 67  |  Page 68  |  Page 69  |  Page 70  |  Page 71  |  Page 72  |  Page 73  |  Page 74  |  Page 75  |  Page 76  |  Page 77  |  Page 78  |  Page 79  |  Page 80  |  Page 81  |  Page 82  |  Page 83  |  Page 84  |  Page 85  |  Page 86  |  Page 87  |  Page 88  |  Page 89  |  Page 90  |  Page 91  |  Page 92  |  Page 93  |  Page 94  |  Page 95  |  Page 96  |  Page 97  |  Page 98  |  Page 99  |  Page 100  |  Page 101  |  Page 102  |  Page 103  |  Page 104  |  Page 105  |  Page 106  |  Page 107  |  Page 108  |  Page 109  |  Page 110  |  Page 111  |  Page 112  |  Page 113  |  Page 114  |  Page 115  |  Page 116  |  Page 117  |  Page 118  |  Page 119  |  Page 120  |  Page 121  |  Page 122  |  Page 123  |  Page 124  |  Page 125  |  Page 126  |  Page 127  |  Page 128  |  Page 129  |  Page 130  |  Page 131  |  Page 132  |  Page 133  |  Page 134  |  Page 135  |  Page 136  |  Page 137  |  Page 138  |  Page 139  |  Page 140  |  Page 141  |  Page 142  |  Page 143  |  Page 144  |  Page 145  |  Page 146  |  Page 147  |  Page 148  |  Page 149  |  Page 150  |  Page 151  |  Page 152  |  Page 153  |  Page 154  |  Page 155  |  Page 156  |  Page 157  |  Page 158  |  Page 159  |  Page 160