NEWS | People People


Grant Westfield, the company behind Multipanel, has appointed John Mortimer as sales director. Mortimer joins from Formica Group, where he was sales director for the UK, Ireland and Middle East. Managing director Sarah Law said: “John’s experience in customer and sales team development will add value to Grant Westfield’s operations and further establish the Multipanel brand as the industry leader in both product and customer service. We are delighted John is joining us in the next phase of our strategy for growth.” Mortimer said: “This is a fantastic opportunity to work with a team that is passionate about excellent customer service and best-in- class products.”


Salice UK has expanded its sales team with the addition of Chris Steel as southern sales manager. Walter Gosling, branch director of Salice UK, said: “We are delighted that Chris has joined the Salice team and his expertise and professionalism will help us continue to increase our market share.” Steel joins Salice with 30 years’ sales experience, having previously held positions with Egger, as well as Portuguese edging company Proadec and kitchen, cabinet and ironmongery supplier Isaac Lord. Working with designers, architects and specifiers, Steel will play a key role in maintaining Salice’s sales growth by “providing premium standards of product quality and customer care”.


Masterclass Kitchens has expanded its sales team with the appointment of Fran Liston. She will cover East Anglia and north London, supporting existing Masterclass retailers and continuing to grow the business. Liston brings with her a wealth of experience, having worked as group showroom manager at builders merchant Ridgeons and business development manager for Maurice Lay distribution. Commercial sales director Steve Tough said: “We’re delighted to have Fran join us and develop this area even further.” Liston said: “I am thrilled to work for such a successful premium brand with a high- quality product and service with a select group of highly professional customers.”

Turn the page for


Paul Crow ‘We had to make some tough decisions on how we continue to adapt at Ripples’ pg 21

Malcolm Scott ‘It seems strange that a business with such advantages should not be able to survive and expand’ pg 22

Simon Taylor ‘It feels strange making decisions about subjects that I am not, and never will be, fully au fait with’ pg 25


Swift Electrical in Stoke on Trent has appointed Steve Smith as area sales manager for the North-East of England. Smith said: “The company is developing and redefining itself within the industry and I’m proud to be a part of it.” Smith has more than 25 years’ experience in the industry, having previously worked for Symphony. In his new role, Smith will focus on building relationships with retail customers within the kitchen and independent electrical divisions. Rob Griffin, sales director of Swift, commented: “Steve’s industry knowledge and experience makes him the ideal person to support our new and existing customers in the North-East as we enter a new era for the company. We are delighted to welcome him.”



JP Kitchens and Bathrooms has made three new appointments to its sales team. Tom McAllister (top left) and James Lovett (bottom right) are new national account managers and Paul Atherton (bottom left) is a new category manager (bathrooms). Tony Barnes (top right), JP’s commercial

director, said:

“The business has ambitious growth plans across the kitchen and bathroom product areas and this expansion balances an already great team, giving us even more confidence in hitting our targets. These new appointments will further strengthen our experienced customer support and sales teams.”



PWS has appointed John Blowes as head of warehousing and distribution. He will be responsible for warehousing, fulfilment,

logistics and transport

operations as a way to further develop PWS’s customer service. With more than 24 years of military service and commercial

experience, Blowes’s

background allows him to deliver both complex and critical operations within a tactical and strategic setting. Blowes said: “With 99.1% of orders fulfilled on-time, we already have a brilliant warehouse team. My role will be to support them in developing our warehouse proposition and take a wider view on the next stage of strategic deliveries, so we can propel our customer offering to the next level.”

Toby Griffin How to strike the right balance between room size, budget and customer aspirations pg 26

In Conversation

Ralf Daab on kitchen design and his latest book featuring projects from some top names pg 30

kbbreview · June 2019

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