ENDOSCOPY
are any issues the company has the resources to put things right. With being the first GMS in the UK, we’ve been able to get a few little extras which has been helpful – such as label printers, which makes barcoding much easier. It’s attention to detail like that, that make all the difference. “The company has been extremely proactive, and 90% of the process has been fine. In terms of the KPIs from historical quarterly meetings, they were all reached in response times – 95% – and we haven’t had any problems.
“Some of the preplanning was very good.
For example, we have a peracetic acid chemical store that can hold up to three months’ stock and, because it’s carbon filtered, it reduces risk for the staff. All of these things benefit staff and make such a difference.”
Another benefit of the GMS is that it enables the Trust to revisit it, changing and adding items. “We have a yearly rolling call off for all the chemistries,” Marek explained. “With our new spreadsheet we can simply call this up, and this allows us to shorten procurement – giving us the opportunity to free up time for pre-planning. We can add accessories, such as tubing or trolleys and, again, there’s no need to contact procurement.”
Expansion opportunities
The GMS has allowed the Trust to arrange the provision of all the required equipment for current volumes, and there’s a built-in expansion capacity. Overcoming any equipment concerns, all performance risk has been transferred to Getinge, and the Trust is currently running the new department at 127% of its forecast activity, seven days a week with an uptime of 99%. “Now that the GMS contract is in place,
the partnership between Getinge and the Trust can just grow as much as we want it to,” Marek concluded. “As a Trust we need to make sure we’ve thoroughly established what is needed – and when. We know then we can approach Getinge and they will source that. “Initially, we had no money for the enabling works, so that was all part of the GMS as well. We couldn’t have achieved that in the traditional way and, at the time, this was important because it would have been difficult to manage. “As we go through the years, we have the option to extend the managed service and, with the seven year agreement, we can sit
Weare only going to get busier, so we’re shortly going to start building a new endoscopy suite adjacent to the new decontamination area. We will then need to employ more staff to
manage the increased patient numbers. Marek Waliszewski, Alexandra Hospital, Redditch
NOVEMBER 2019
down with Getinge at year five and discuss what we want to do at that point. We can review the equipment, what the throughput is, and if there’s anything else we want to include. We also have the option to extend that to 12-15 years and include new equipment. “Ultimately, the GMS is enabling us to future-proof the endoscopy service at the Alexandra Hospital for our patients.”
A strategic partner
Tim Bryant, commercial strategy director at Getinge UK & Ireland, commented: “Getinge has developed a suite of bespoke solutions in response to the lack of capital monies that many NHS Trusts have, meaning their demand for new equipment and infrastructure replacement far out strips the money available. “Worcestershire Acute Hospitals is one
of these Trusts, where Getinge sat down with them to listen to the challenges they have that were specific to them, and then Getinge went away and designed a tailored solution around their individual needs, to help them unlock the much needed investment to build a new endoscopy reprocessing facility. “Getinge worked as a strategic partner providing a great deal of insight and support to Worcestershire to ensure the solution delivered exactly what the customer required today, as well as ensuring the solution was future proofed to meet their ongoing needs for the medium to long term, allowing the solution to grow with the customer and helping to deliver continued efficiencies throughout the life time of the contract. “Ultimately this is a strategic partnership between Worcestershire Acute NHS Trust and Getinge, not just for the short term but for many years to come.”
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