TRAINING AND DEVELOPMENT Driving Standards Cheryl Hume
Cheryl Hume, Project Manager, NHS Scotland Assure, has extensive experience in the NHS, with an interest in estates and facilities management. At NHS Scotland Assure, she focuses on streamlining processes and systems to enhance efficiencies within the Authorising Engineer (AE) service. She is committed to improving the quality and safety of healthcare environments.
Developing technical Neil Robson
Neil Robson, Principal Engineering Manager, NHS Scotland Assure, has over 40 years’ experience working within the built environment, with his main area of expertise being electrical systems. He was instrumental in the development of NHS Scotland Assure’s Authorising Engineer (AE) service, and is a Chartered Engineer and fellow of IHEEM, as well as a Member of the Institution of Engineering and Technology.
standards Aside from providing practical expertise, NHS Scotland Assure Authorising Engineers use knowledge and data from audits to identify risks and opportunities. This helps their teams to develop robust and comprehensive guidance that can be applied across NHS Scotland. The AE service takes a proactive approach to maintain safety and ensure that the healthcare infrastructure is capable of supporting the delivery of modern healthcare. Carrying out ongoing evaluation ensures that guidance remains up to date, reflecting advances in technology, best practices, and regulations, while being practically applicable in the face of real- world challenges. The NHS Scotland Assure AE service
works collaboratively with Health Boards, enabling them to contribute to guidance and technical standards, and providing strategic links to national forums such as the National Heating and Ventilation Advisory Group, the National Water Safety Advisory Group, and the National Electrical Advisory Group. As an organisation, NHS Scotland Assure echoes this commitment to training and development for its internal colleagues, ensuring that its teams maintain a high level of competency, and stay on top of the latest developments in their respective fields of engineering.
Dedication to professional
growth For NHS Scotland Assure, this dedication to professional growth reinforces the integrity
14 Health Estate Journal September 2024
of its audits, and guarantees that they are conducted by highly qualified, competent staff.
By integrating external knowledge and best practices into its guidance, it supports the ongoing quality and resilience of its services, ensuring that they remain effective and adaptable to future challenges. As well as looking inward to ensure continuous improvement, NHS
Scotland Assure values customer feedback as a crucial element of its improvement strategy. The organisation actively seeks input from Health Boards and stakeholders, using their insights to refine services and address emerging needs. This feedback allows NHS Scotland Assure to enhance its guidance, improve service delivery, and ensure that its solutions are both effective and relevant.
For more information on NHS
Scotland Assure and AE services, visit
www.nss.nhs.scot/browse/ nhs-scotland-assure You can
contact AE services directly at
nss.aeservices@
nhs.scot.
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