Wire EMEA
Gambling Commission sets out New Rules
New rules ensuring online gambling businesses do more to identify and take action to protect consumers at risk of harm have been introduced.
New guidance, which operators are required to take account of, will be issued in June to help them understand and comply with the requirements.
UK LEGISLATION
Belgium - Clarion launches ECA Symposium The European Casino Association and Clarion Gaming announced at the ICE show in London in April the confirmation of a new Innovation Symposia designed to bring casino operators and industry suppliers together in advance of ICE London 2023.
The programme is scheduled to commence in the coming month with a series of digital round-tables staged across Europe. These will be followed by a larger in-person gathering in Brussels scheduled for early June.
Stuart Hunter, Managing Director of Clarion Gaming, explained: “The feeling is that the European casino sector as represented by the ECA and the industry games creators would benefit by coming together in a series of symposia to plan how the casino sector can come back stronger post-Covid and what it needs from the supplier side to make that happen.
“ICE 2023 has been earmarked as a pivot event in the recovery timetable and the sights gained from the digital and in-person symposia will help determine what the future looks like. We are delighted to be driving this forward in partnership with our colleagues at the ECA who are great supporters of the ICE brand.”
Per Jaldung, ECA Chairman, added: “The industry needs to rebuild and re-energise in the quickest and most efficient way possible. Many members of the ECA attended the ICE London 2022 event and the view is that we will benefit tremendously from such an exercise.”
UK - Blue Guru tunes into ReelTrax audio Blue Guru Games has embraced sound and audio design specialist, ReelTrax, in a partnership that will turn up the volume on the studio’s slot releases.
ReelTrax creates original broadcast-quality audio and sound design, tailor-made for slot game narratives, and will work closely with the Blue Guru team to produce music and sound effects that compliment game mechanics and bring themes to life. This will ensure that Blue Guru slots deliver the highest levels of sound quality which in turn will ensure they provide an engaging and authentic experience for players.
The Blue Guru Games ethos is to create online casino games that allow players to be gently entertained with slots created by a value-driven studio that cares about social and well-being issues. The first slots to leave the studio’s production line include Nemean Lion and Octopus Armada.
Andrew Braithwaite, CEO at Blue Guru Games, said: “It’s very important to us that our in-game audio is as professional and polished as possible.”
P10 WIRE / PULSE / INSIGHT / REPORTS
New rules ensuring online gambling businesses do more to identify and take action to protect consumers at risk of harm have been introduced by the Gambling Commission (GC). Te new rules, which come into effect on September 12, 2022, are stronger and more prescriptive, requiring operators to:
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monitor a specific range of indicators (1), as a minimum, to identify gambling harm
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flag indicators of harm and take action in a timely manner
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implement automated processes for strong indicators of harm
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prevent marketing and the take-up of new bonuses for at risk customers
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evaluate their interactions and ensure they interact with consumers at least at the level of problem gambling for the relevant activity
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evidence their customer interaction evaluation to the Gambling Commission during routine casework
l comply with these requirements at all times, Brussells
OKTO has confirmed a strategic partnership with the European Casino Association, demonstrating its ongoing commitment to drive payment innovation and digitalisation with leaders of the European casino community. Under the terms of the agreement, OKTO will provide advice and thought leadership to enable the 900 casinos that are represented by the ECA on how to deliver the very best digital payments experience to their customers.
Expanding on the strategic agreement, OKTO’s CCO, Simon Dorsen said: “We are committed to working with like-minded, influential bodies such as the European Casino Association. Digital payments are one of the fastest developing sectors within the gambling eco-system, as such, there is a constant requirement and demand for innovative companies to deliver solutions that meet the needs of regulators,
this includes ensuring the compliance of third-party providers.
New guidance, which operators are required to take account of, will be issued in June to help them understand and comply with the requirements. GC will engage with operators to enable the guidance to take account of queries received about the requirements following publication.
Gambling Commission Chief Executive, Andrew Rhodes, said: “Time and time again our enforcement cases show that some operators are still not doing enough to prevent gambling harm. Tese new rules, developed following an extensive consultation, make our expectations even more explicit. We expect operators to identify and tackle gambling harms with fast, proportionate and effective action and we will not hesitate to take tough action on operators who fail to do so.”
Te strengthened requirements follow a consultation which was launched to address failings the Commission continued to see among online gambling operators. Te Commission received approximately 13,000 responses to the consultation and call for evidence.
Denmark ECA and OKTO confirm strategic partnership
merchants, and consumers. Tis partnership demonstrates OKTO’s desire to collaborate with industry experts to drive innovation and bring the best payment experiences to users.
“We look forward to sharing and exchanging knowledge with other industry leaders to ensure that collectively, we succeed in driving the industry forward and benefit all stakeholders – consumers, casinos, payment providers and regulators.”
ECA Secretary General, Hermann Pamminger, welcomed the collaborative development: “An essential part of the ECA’s role is to address key innovations as they relate to casino operations. Te ECA serves as an information network for our members as we work closely with EU institutions upon initiatives that could potentially impact the European land-based casino sector.”
Delasport has announced the receipt of GLI accreditation allowing it to provide its online casino, player account management, and betting solutions to the Danish market.
Delasport CEO, Oren Cohen Shwartz, commented: “Existing Delasport partners may now grow into the Danish market, and we’re on pace to add more new partners in Denmark. Danish gamers and bettors will soon be able to make use of our market-ready casino and sports betting solutions to enjoy a better quality of betting experience.”
Delasport will deliver its sportsbook and casino product to partnership operators, which will include betting coverage of over 125 sports, 70,000 pre- match and 40,000 monthly live events across 2,000 markets.
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