July, 2020 Continued from previous page

Tony Lopez, Vice President of Manufacturing and Logistics Services, PRIDE Industries

“At the early onset of the pan-

demic, PRIDE began taking precau- tions to protect our employees from the virus, per CDC and DPHO guidelines,” says Tony Lopez, vice president of manufacturing and lo- gistics services, PRIDE Industries. “As a 501(c)(3) nonprofit social en- terprise and one of the largest em- ployers of people with disabilities, protecting our team is always para- mount.” The company instructed anyone

who felt ill to stay at home. It made hand sanitizer readily available, im- plemented social distancing prac- tices and provided hygiene instruc- tions for avoiding illness.

and healthy, posting updates, and offering support and guidance,” he says. “We reached out to all our cus- tomers, letting them know that we were proactively taking steps to avoid any interruptions or delays in our services, continuing these com- munications daily.” In addition to meeting the needs

of its current customers, the compa- ny pivoted its services to meet the challenges posed by COVID-19. The company’s teams focused on sourc- ing materials, developing plans and producing prototypes of personal protective equipment (PPE) to sup- port the growing demand in the U.S., amid the shortage. PRIDE’s west coast facility is

ISO 13485-certified for manufactur- ing FDA-approved Class I and Class II medical devices. “We leveraged our decades of in-

dustry experience solving manufac- turing challenges for a wide variety of markets with expertise in PCB as- sembly and cable harness produc- tion, testing, general assembly, packaging, warehousing, and distri- bution,” says Lopez. Within weeks, the company had developed models for face shields and was pursuing ventilator manufacturing opportuni- ties with global medical device man- ufacturers. Resources and time have been

an issue for PRIDE, as it has for many manufacturers during this

Page 23 Contract Manufacturing in the Time of COVID-19

time. The team leveraged its connec- tions, and the company repurposed materials available to meet its pro- duction needs. The company is also supporting

current customers choosing to pivot during this time. PRIDE is provid- ing kitting, fulfillment and distribu- tion services nationwide for an exist- ing customer that temporarily shift- ed its focus to manufacturing protec- tive face masks. “We are incredibly grateful to

our employees and customers,” says Lopez. “Our ability to partner dur- ing this time and maintain essential duties and shift focus as needed to support our communities is rooted in the core of PRIDE’s mission.” r

Lopez adds that the company

placed restrictions on travel and en- couraged telecommuting for employ- ees who could meet customer re- quirements from home. The compa- ny disinfects work environments fre- quently and deep-cleans all areas of operation. “In our manufacturing facility,

we re-engineered the production work cells and staggered shifts where applicable. Our safety team put protocols in place to activate quarantines, closures, cleaning, and disinfection procedures based on recommendations by the CDC,” says Lopez. After learning of California governor Gavin Newsom’s statewide stay at home order, PRIDE’s Califor- nia customers were deemed essen- tial, making the company’s services necessary. “Communication was vital at

this point. We were consistently en- gaging with our employees, provid- ing reminders on how to stay safe


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