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MEMBER NEWS


hugo plans a million bus journeys


Making journeys smarter with hugo


One million bus journeys have now been planned on trentbarton’s hugo app for mobile phones and other mobile devices. hugo was introduced in the summer of 2017 and has now been used by


more than 120,000 customers. The free app compares all the route options to help customers choose the fastest journey.


‘hugo is designed to help people move smarter and the app has been on quite a journey of its own’


The app, available for Android and Apple iOS devices, includes a bus


tracker for real-time information on when the next bus is arriving and even what features are on board. Users can also be notified when to head off to their bus stop. On average, hugo is used by more than 10,000 users each week. Nearly


60,000 journeys are planned per month. The average day sees another 100 new users on Apple devices join in with hugo and more than 160 Android


A1 Comms makes top 50 Derbyshire business


Telecommunications specialist A1 Comms has been ranked the 43rd best business in Derby Telegraph’s Top 200 Businesses 2019. Judged on turnover figures and


contribution to Derbyshire’s economy through job creation and support, A1 Comms climbed 11 places higher than its 2018 ranking. While the factors contributing to


A1 Comms’ rise are many, the record-breaking level of sales taken over Black Friday last year was one of the most significant. That, alongside the expansion of its contract voice and SIM only options through partnerships with networks Lebara, O2 and Voxi. Paul Sisson (pictured), CEO of A1


Comms, said: “In 2018 our business saw strong growth as customers look for value online in ever larger


numbers. Our online brands buymobiles.net and affordablemobiles.co.uk broke sales records over the Black Friday weekend when we averaged an order every six seconds. A1 Comms Business Division also continued to deliver strong growth, serving many new and established Derbyshire companies on both business mobile fleets, increasingly helping companies switch from traditional copper towards more cost-effective and flexible VOIP Office Telephone Systems.” The launch of A1 Comms’ mobile


phone trade-in service also delivered fruitfully, opening further streams of revenue that contributed to its significant year- on-year rise, while giving its customers an easy and convenient


4 business network December 2019/January 2020


users. Most people spend about three minutes in the app each time. The features they use include personalising their travel, by saving favourite bus stops and routes. hugo doesn’t just search and track trentbarton’s buses. It also tracks the


buses of trentbarton’s sister company in Leicestershire, Kinchbus, and Nottingham City Transport. Planning a trip searches all major operators in the East Midlands. Tom Morgan, trentbarton’s Director of Service Delivery, said: “hugo is designed to help people move smarter and the app has been on quite a journey of its own. Passing the million journeys milestone is a great achievement. “As more and more customers give hugo a try, we hope to see the next


million clocked up before long. hugo is part of our commitment to our customers. We will continue developing technology that saves them time and keeps them informed.” At the start of October, trentbarton rolled out tap-on tap-off contactless


payment as an option on all its services. Customers tap-on the new contactless ticket machines and tap-off as they leave at their stop.


solution to turn their old mobiles into money. Entering the top 50 ranked


Derbyshire businesses puts A1 Comms in good company, alongside enterprises that includes


the likes of Rolls Royce, Toyota and East Midlands Trains. A1 Comms aims to climb even


higher on the list of Derbyshire’s most successful businesses, while continuing to deliver on great service.


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