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STRATEGIC PARTNERS AND PATRONS


Overseas success for Cooper Parry


following expansion By Brett Critchley (pictured), Partner and Head of IT at Cooper Parry


Since winning the award for being Microsoft’s Global Partner of the year for Dynamics Business Central our feet haven’t touched the ground.


Because of this the worldwide


exposure has gone through the roof and we are now selling our Microsoft solutions to overseas markets. We became instantly famous, putting the East Midlands on the world stage. The first is the US, where we are


now providing Microsoft’s Business Central Finance solution in the cloud, competing against the likes of QuickBooks and Xero. We are currently the only company in the US able to offer a quick online implementation within one week.


We call this our BC Kickstart and it gives you all of the benefits of a finance solution wrapped around the other Microsoft products that businesses use daily such as Office, Outlook and CRM. Businesses now expect easy access to information, reports and systems that actually talk to each other – we offer all of this.


Microsoft has recognised our


efforts and our focus on the SMB market where other partners just wanted to work on the larger projects that they believe could be more lucrative for them. We have proved that if you get the model right you can make it work with volume and very happy clients. Our base is in Austin, Texas,


where we have US staff based out there with our back-office support facilities based here in the Midlands and Ahmedabad in India. The way the business is set up


gives us the ability to really scale, while we have simplified the offering to clients and made it much easier to use the Microsoft solutions. It used to be a large and expensive task when moving to Microsoft’s finance solution but we have made it easy, opening up brand new markets.


The most overwhelming part is


the support we have had from Microsoft itself and following a recent visit to Redmond in Seattle it was clear to see how serious it is taking our expansion in America. In fact, we are already talking to Microsoft in Canada and Australia about replicating the model. What this has taught us is that if


you really focus, and no matter how many knock backs you get – if you stick to what you believe in then the world really is your oyster.


Clients give top marks to Access Training


Nottingham-based Access Training has secured a place in the top five per cent of apprenticeship providers across England for client satisfaction, according to the Department for Education’s FE Choices Employer Satisfaction Survey. Only 26 of 569 providers scored


Access Training staff celebrate their 100% client recommendation rating


a 100% client recommendation rating across further education colleges and providers. Access Training was the only independent provider in the East Midlands to achieve this exemplary score. The survey reflects feedback from clients who partner with Access on apprenticeships in areas such as housing management, customer


services, maintenance and adult social care. Corrina Hembury, Managing


Director of Access Training, said: “We are delighted with this result. In our 35 years’ providing apprenticeships, we’ve worked with a diverse client base, ranging from the British Geological Survey to construction companies, NHS trusts, schools and nurseries. “To service such a wide range of


subjects and sectors is no mean feat so to be recognised in this way – and importantly by our clients – is validation that our flexible delivery model and commitment to outstanding customer service are valued.”


THE CHAMBER IS HONOURED BY THE SUPPORT OF ITS STRATEGIC PARTNERS AND PATRONS


business network December 2019/January 2020


31


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