THE FIRST WORD
Welcome to the double-edition December/January Business Network – the final publication of 2019. Fittingly, we end with another bumper 100-page magazine. The theme of this edition is Recruitment, a key area which affects the vast majority
of businesses – irrespective of size or sector. The way we work, the shifting priorities of businesses, what employees – or
potential employees – are looking for in a role, external factors such as skills gaps and technological advances – all of these attributes and more are contributing to an ever- changing and more complex recruiting environment. With the costs of getting recruitment wrong well publicised and, conversely, the positive effect of recruiting an engaged, talented employee in sync with a company’s values obvious, it goes without saying that the recruitment process can be make or break for a business. In this edition we hear from a multitude of recruitment specialists, not least Chamber patrons Eileen Richards Recruitment and SF Recruitment; both of whom offer interesting and important insights into the world of recruitment through this edition’s focus feature and big interview respectively. There are also features centred on the theme of ‘Made in the East Midlands’ as we
take a look at, and celebrate, some of the ways we as a region maintain our renowned reputation for making things and taking what we make across the region, the nation and indeed the world. While print deadlines mean we’re limited as to what we can include regarding the
recent general election, there’s nevertheless a feature included which identifies the Chamber's key asks of an incoming Government. Finally, I would like to thank every member which has advertised and/or provided
content for Business Network in 2019. We’re pleased to be able to provide this publication to you, our members, ten times per year and this would clearly not be possible without your support.
Best wishes, Nathan Fearn Editor, Business Network
CONTENTS
NEWS UPDATE 4 MEMBER NEWS Bus app reaches milestone
28 APPOINTMENTS Hotel appoints new Manager
30 DEALS, MERGERS AND PARTNERSHIPS KuKu Connect celebrates anniversary
31 STRATEGIC PARTNERS AND PATRONS Overseas success for Cooper Parry
33 CHAMBER NEWS Skills shortages are still impacting businesses
INTERNATIONAL TRADE 48 Spotlight on: Serbia
POLITICS 50 The Chamber’s asks of a new Government
INTERVIEW 52 Dominic Syalon, Regional Director at SF
Recruitment
FEATURES 57 MADE IN THE EAST MIDLANDS
Impacting the social fabric of the East Midlands
61 How East Midlands engineering is helping drive down emissions
65 Unlocking the hidden opportunity of procurement
68 FOCUS FEATURE Recruiting in the modern day
73 EXECUTIVE SEARCH AND RECRUITMENT The secret ingredient for staff retention
76 What is executive search?
TRAINING & EVENTS 78 Opportunities for you and your staff in 2020
Editor Nathan Fearn T: 0333 320 0333 ext 2089
Contributor Jasmine Thompson
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BUSINESS NETWORK is produced on behalf of East Midlands Chamber (Derbyshire, Nottinghamshire, Leicestershire) by Kemps Publishing Ltd and is distributed to members without charge. The Chamber and the publisher are committed to achieving the highest quality standards. While every care has been taken to ensure that the information it contains is accurate, neither the Chamber nor the publisher can accept any responsibility for any omission or inaccuracies that might arise. Views expressed in the magazine are not necessarily those of the Chamber. This publication (or any part thereof) may not be reproduced, transmitted or stored in print or electronic format without prior written permission of Kemps Publishing Ltd.
BUSINESS SUPPORT 80 DIGITAL GROWTH
The benefits of paid social advertising
82 SKILLS From barracks to the boardroom
85 LEGAL Managing online assets after death
89 FINANCE The deadly sins of credit management
93 INFORMATION & TECHNOLOGY Embedding IT within your business
94 PROPERTY & ASSETS How the office is key to wellbeing
96 MOTORING Nick Jones tests the Bentley Bentayga V8
97 INFORMATION Creating an inclusive culture – part two
COMMENT 98 THE LAST WORD
Chamber President Dawn Edwards comments on the latest issues
business network December 2019/January 2020 3
DECEMBER 2019/JANUARY 2020
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