MEMBERNEWS The sign of an outstanding bus driver


Two deaf children were amazed when they asked bus driver Craig Colgate what his favourite bus colour is. Craig answered using sign language, a skill he had learned to help a regular customer who was hard of hearing. The twins’ mum was so


impressed she told Chamber member trentbarton, which has now crowned Craig the Hero of the Year at its 2018 Really Good Service awards. The mum said Craig made the


day for her 10-year-old twins. She wrote to trentbarton: “We were in Heanor Market Place when they talked to Craig, who was on his lunch break. “When I asked Craig why he


knows sign language, I was even more amazed when he told me that he taught himself basic sign language a few years back to help communicate with a customer who was hard of hearing.” Craig, 36, who lives in Long


Eaton and drives the 21 between Heanor, Ilkeston and Nottingham, said: “I picked up a passenger but we couldn’t communicate with each other, so I decided I would learn the basics of sign language.” The judges said: “Craig made a lasting impression with the mum


Craig with his award


and her twins. He has gone above and beyond to make sure he can provide a really good service to all of his customers.” At the Really Good Service


awards ceremony mainline driver James Kearney was named driver


of the year. James, 45, from Radcliffe-on-Trent, was chosen by several mystery auditors as the best of the best. Presented with a trophy, James


also received £1,000 and an extra day off work every year.


trentbarton Managing Director


Jeff Counsell told staff: “It is fantastic to celebrate all the good work our colleagues do, day in and day out, to make us what we are – the really good bus company with the highest scoring drivers in the country.”


Zycomm provide cost-effective and reliable two-way radio and communication solutions, that offer educational establishments a vehicle to increase operational efficiency whilst significantly improving safety and wellbeing for students.


Radio communication benefits for schools:


• Cover large areas


• Provide instant communications


• Feature rich


• Help to improve general health and safety


business network May 2018


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