WHOLESALING
allIancE hEalthcarE – northErn IrEland WIth MorE than 20 yEarS’ ExPErIEncE In PharMacEUtIcal WholESalIng, John lavErty, rEgIonal SalES ManagEr – northErn IrEland IS a WEll- KnoWn and rESPEctEd fIgUrE WIthIn thE PharMacEUtIcal ProfESSIon. hErE, John tEllS PIf What hE BElIEvES 2018 WIll BrIng for thE IndUStry.
northern Ireland wholesale – what does 2018 look like? a
lliance healthcare UK has been operating in northern Ireland for 18 months, serving
the community pharmacy from its Service centre in Belfast with twice daily deliveries across northern Ireland, six days a week. With a well- established team, we are looking to extend our customer focused support to the wider northern Ireland pharmacy community.
2018 looks set to be another exciting year for the entire industry, and full of opportunities for us all to embrace. to achieve your goals and maintain a sustainable business, your pharmacy needs a reliable, customer-focused wholesaler, which understands the challenges you face – alliance healthcare UK can do just that! We understand that change can bring fantastic opportunities, and we’d love to build a partnership with all community pharmacists. no matter your pharmacy demands, we will always listen to you and continue to support wherever we can.
The local touch My northern Ireland sale team is keen to meet you all! We recognise that your business has specific needs, and you’ll have questions for us that we need to hear first-hand. We are unique in having the scale and scope of a large, national business, but pride ourselves in being able to provide you with ‘the local touch’ and an offering applicable to your business in northern Ireland. customer focus and delivering the highest possible level of customer care and service are the building blocks of what we do.
16 - PharMacy In focUS
Come and meet us! We recognise that a local approach is incredibly important to customer service.our Belfast Service centre is well placed to serve the northern Ireland community, and we are keen to meet customers and take their business forward.
We’re holding customer open days later this year, where you can come and meet the Belfast team, the people dedicated to supporting your business and providing the fantastic service we strive for.
Building success together our team at Belfast Service centre consists of over 120 local people, and continues to demonstrate a reliable service for our customers. We’re committed to extending our customer support and in 2018 we continued to be customer focused in how we operate.
our “doing things differently” campaign brings to life customer- focused initiatives that make doing business with us easier and has come about following customer feedback. a key example is the time and resource investment that has gone in to optimise our ordering platform, alliance healthcare direct. We’ve conducted rigorous testing, and can now provide accurate and reliable stock status updates every 10 minutes.
alliance healthcare boasts an unparalleled portfolio of products and excellent stock availability. It has already firmly established itself as an essential partner for community
pharmacy and I’m excited to work with prospective customers and help grow their businesses.
“With a local team operating out of our Belfast service centre, we are able to pull on a stock holding of 10,000 locally held lines. We deliver to over 550 accounts across the breadth and length of Northern Ireland six days a week.”
With a focus on delivering an exceptional service from your local service centre, alliance healthcare UK is well placed to support community pharmacy. as financial pressure continues to mount on contractors, alliance healthcare is doing what it can to ease the burden. our health and Beauty offering - with next day delivery of splits, or outers - has a fantastic range at competitive prices. We know this is important to you, and we regularly review our offering to meet your needs.
a new and exciting generic launch for northern Ireland means that contractors can now source very competitively priced generics with the benefit of the alliance healthcare service. customers can now get shortline pricing at full line service, twice daily!
We’ve always recognised the value of community pharmacy as a “go to” for community healthcare and it’s fantastic to see a significant shift in society now advocating the vital role you can all play. Wholesale is uniquely positioned to help pharmacy meet the demands of its customers, and I was so encouraged by the positive
difference you all continue to make in the communities you serve. this was clear to see at the recent Pif awards, and the “Enterprise within Pharmacy” award, supported by alliance healthcare UK, which I proudly presented to Primary care and community together (Pact), congratulations again to these worthy winners – showing how entrepreneurial thinking is making a positive difference across the healthcare industry.
our continued investment in our northern Ireland Service centre and strengthening of our customer- focused approach will mean that alliance healthcare can be the supplier of choice in northern Ireland.
our team are here to support, and can be contacted by the following:
Julian Mulligan Area Account Manager 07827 980618
Julian.mulligan @
alliance-healthcare.co.uk John Laverty 07384 239188
John.laverty@
alliance-healthcare.co.uk
We look forward to hearing from you soon.
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