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UK therapists on a zero-hour contract miss out on vital training


Moving therapists onto an independent employee contract means employers pay less labour costs... and are not eligible for taxes


T


he inconsistency in therapist pay and pay structures, as highlighted in our 2014 Spa & Wellness Compensation Survey,


is cause for concern, especially since therapists move from facility to facility. What it comes down to is how does a spa owner pay fair and retain good people? There are no written rules about fair


pay, however, as it’s determined by many factors such as market conditions, location – a therapist in Boston may be paid 10-30 per cent more than in Minneapolis, for example, and therapist experience – do they bring clients with them? Is it fair to rely on commissions for pay?


Sometimes life is not fair! I love commission structures and so do most spa owners. Great therapists sell a lot, make the most money and don’t mind being paid a lower hourly fee as they get higher commission. Yet new team members can actually cost the business money until they build a customer following.


ALLAN SHARE President, Day Spa Association, USA


I disagree that US therapists receive poor


benefits. Our survey shows there are up to 13 types of benefits. More than 70 per cent of staff get free or discounted services and products, while 46.5 per cent get continu- ing education. Vacation/holiday benefit is received by 35.5 per cent of therapists and healthcare coverage by 31.2 per cent. The biggest area for concern in light


of the Obama Care programme – which impacts on healthcare costs and taxes – is that some companies are moving thera- pists off the payroll onto an independent employee contract (1099). This means they pay less labour costs as they only compensate employees for what they do. It


Spa Business 3 2014 ©Cybertrek 2014 Read Spa Business online spabusiness.com / digital


also means they’re not eligible for taxes, as the therapist is effectively self-employed. This can help facilities control costs


but it doesn’t make sense in the long-term as they’ll lose loyalty to their business. The companies that pay a fair wage, have benefits and offer commission will have a healthier business in the long-run.


Share has been the president of the US Day Spa Association since 2010 and had been in the industry for more than 23 years. Details: www.dayspaassociation.com l To view a copy of the 2014 Spa & Wellness Compensation Survey visit http://lei.sr?a=s1V4O


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