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CONTRIBUTORS READER SERVICES


SUBSCRIPTIONS Denise Adams +44 (0)1462 471930


CIRCULATION Michael Emmerson +44 (0)1462 471932 EDITORIAL TEAM


EDITOR Liz Terry +44 (0)1462 431385


MANAGING EDITOR Katie Barnes +44 (0)1462 471925


PRODUCT EDITOR Jason Holland +44 (0)1462 471922


NEWSDESK Helen Andrews +44 (0)1462 471902 Tom Anstey +44 (0)1462 471916 Katie Buckley +44 (0)1462 471936 Jak Phillips +44 (0)1462 471938


ADVERTISING TEAM


PUBLISHER/ADVERTISING SALES Astrid Ros +44 (0)1462 471911


ADVERTISING SALES Julie Badrick +44 (0)1462 471919 Chris Barnard +44 (0)1462 471907 John Challinor +44 (0)1202 742968 Jan Williams +44 (0)1462 471909 advertising – www.spa-kit.net Astrid Ros +44 (0)1462 471911 spa recruitment & training sales Julie Badrick +44 (0)1462 431385


ADVERTISING PRODUCTION Ed Gallagher +44 (0)1905 20198


WEB TEAM WWW.SPA-KIT.NET


PRODUCT SEARCH ENGINE Jason Holland +44 (0)1462 471922


SPABUSINESS.COM Michael Paramore +44 (0)1462 471926 Tim Nash +44 (0)1462 471917 Dean Fox +44 (0)1462 471900 Emma Harris +44 (0)1462 471921


DESIGN Andy Bundy +44 (0)1462 471924


FINANCE Denise Adams +44 (0)1462 471930


CREDIT CONTROL Rebekah Scott +44 (0)1462 733477


On the cover: A cutting-edge fitness training system by Vasper (p100)


Neena Dhillon Neena Dhillon writes about spas and hotels and travel trends around the world for con- sumer and business titles, ranging from Sleeper, easyJet and Gatsby to Hospitality Design. She is also the former managing edi- tor of the Great Hotels of the World Luxury Spa Collection directory. Email: ndhillon@spabusiness.com


Morgan Lefrançois Morgan Lefrançois has 15 years of experience in the spa, wellness and skincare sector and is currently the corporate spa business development manager at Clarins. She oversees 130 Clarins spas in the EMEA region including the newly-opened Velaa Private Island in the Maldives (see p54). Email: morgan.lefrancois@clarins.net Phone: 33 1 56 60 63 72


Jennifer Harbottle Jennifer Harbottle has been a regular contrib- utor to Spa Business magazine for the last seven years and has established herself as a leading com- mentator in the industry. Currently based in China, she focuses on writing about the Asia-Pacific leisure sector. Email: jennifer@harkcommunications.com.au Phone: +86 1888 9846196


LIz Terry Liz Terry has been writing about and analysing the global leisure industries since 1983. She’s the editor of Spa Business and Spa Opportunities magazines. Her goal is to bring decision-makers the latest challenging thinking about sector trends and best practice on a global basis. Email: lizterry@spabusiness.com Twitter: @elizterry


The views expressed in individual articles are those of the author and do not necessarily represent those of the publisher, The Leisure Media Company Ltd. © Cybertrek Ltd 2014. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission of the copyright holder, Cybertrek Ltd. Registered at Stationers’ Hall 30851, Spa Business ISSN 1479-912X is available on annual subscription for UK £31, Europe £42, USA/Canada £31, rest of world £42, from the Leisure Media Company Ltd. Portmill House, Portmill Lane, Hitchin SG5 1DJ, UK. Printed by Mansons. ©Cybertrek 2014 ISSN 1479-912X. Digital edition at www.spabusiness.com/digital


Katie Barnes Katie Barnes has a 13-year career in international spa, wellness, beauty, health and fitness media. She’s the managing editor of Spa Business magazine and was also the launch editor of the Spa Business Hand- book – a year-round resource for spa professionals that’s now in its sixth year. Email: katiebarnes@spabusiness.com Twitter: @SpaBusinessKB


Sophie Benge


Sophie Benge is a journalist and author. Her latest book Healing Sources – Spas and Wellbeing from the Baltic to the Black Sea will be published in September. She regularly writes and blogs about her wellbeing and travel experiences on her website www.beingsophie.com. Email: sophie@sophiebenge.com Phone: +44 7951 056609


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16 Read Spa Business online spabusiness.com / digital Spa Business 3 2014 ©Cybertrek 2014


COVER PHOTO ©CODY PICKENS


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