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John Lewis Partnership plc Sustainability Review 2014

27 Sustainable products

We strive to look at every aspect of a product – provenance, raw materials, welfare and working standards. This helps us source and make products that are both ethical and sustainable.


Continue to only stock fish that are responsibly sourced from wild capture fisheries and farmed aquaculture operations and work towards 100% third-party verification by year-end 2016/17.

By year-end 2015/16, 100% of the soya in own-brand Waitrose products to come from certified sustainable sources, including RTRS Certified soya and Pro Terra Certified soya.

By year-end 2015/16, all John Lewis own-brand wooden products to come from recycled or certified sustainable sources.

By year-end 2014/15, all John Lewis own-brand paper based products to be made from recycled or certified sustainable sources.

By year-end 2015/16, 25% of cotton (by volume) used in John Lewis own-brand products to be from sustainable sources, and 50% by the end of 2020.

Achieved Not achieved Ongoing Sourcing raw materials

As a leading retailer, we aim to carefully source raw materials from long-term sustainable supply chains. We understand that the sourcing of raw materials can have a significant impact on people, environments and ecosystems, if not managed considerately. We are committed to understanding and maintaining control over the provenance of the raw materials that we use and the welfare standards within our supply chain. Having the processes in place to allow us to increase the traceability and transparency of our supply chains is of utmost importance, and we aim to use independently verified certification schemes wherever possible.


Waitrose only stocks responsibly caught or farmed fish that passes our own rigorous checklist. We source from more than 140 wild fisheries and farming systems, 56 (39%) of which are third-party verified.

Waitrose sponsored the Marine Conservation Society’s ‘Good Fish’ app for mobile phones to help consumers make the right choice about the seafood they eat, at the same time as commissioning research that shows people are still confused about the source of the seafood they are eating.


“ The supply of fully traceable, responsible seafood is critical to the Waitrose business. In today’s climate of rising consumer demand, and diminishing wild fish stocks, traceability from catch to consumer is of vital importance.”

Jeremy Ryland-Langley, Fish Buyer, Waitrose

Waitrose was highly praised by WWF in its ‘Palm Oil Buyers Scorecard’ for our leading efforts.


At Waitrose, we have set ourselves the ambitious target of ensuring 100% of the soya in own-brand products comes from certified sustainable sources by year-end 2015/16.

Some certified segregated soya-based food ingredients are now becoming available. For example, our own-brand soya milk supply chain is now Pro Terra-certified. For all other ingredients, we purchase Round Table on Responsible Soy (RTRS) trade certificates to offset annual usage. We will use this interim arrangement until supply chains become fully operational with segregated and/or mass balance-certified material.

We are active members of the Retailers’ Soy Group and we are engaging the Agricultural Industries Confederation to enable access to certified soya for animal feed. The requirement to source RTRS – or equivalent-certified sustainable soya, where available, is specified in our supplier food and feed ingredient sourcing policies. Our chicken supply chain has secured Pro Terra-certified Brazilian soya bean meal. At a time when many retailers have moved their non-organic feed to include GM material, we have maintained our non-GM soya feed policy for our own-label fresh chicken and eggs.

Palm Oil

Last year, we reported that at Waitrose we had achieved our target of reaching 100% certified sustainable palm oil (CSPO) in our own-brand ingredients. We continue to find ways to source segregated CSPO rather than relying on book and claim certificates and mass balance supply. Because of this, this year we were highly praised by WWF in its ‘Palm Oil Buyers Scorecard’ for our leading efforts. Of all retailers and food service companies in the scorecard, Waitrose was rated highest for the proportion of palm oil ingredients from segregated sources (68%).

Find out more... Waitrose GM and soya position






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