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John Lewis Partnership plc Sustainability Review 2014


Sustainable agriculture Waitrose aims to be a restorative retailer, putting back more than we take from the environment where we can. We believe we have a role to play in ensuring commercial farming is sustainable in the long term. This is supported by our long tradition of working with suppliers and growers who share our values.

Raising farm standards AWARDS

Retailer of the Year, the British Free Range Egg Producers Association

The Fifth Annual Waitrose Farming conference, held in November 2013, focussed on key issues that contribute to a resilient future for Waitrose’s long-established supply chains. 240 farmers, growers and processors, along with teams from Waitrose, participated in this interactive day, which enabled the development of ideas about how to link the business supply chain strategy with long- term sustainability.

Best Supermarket – Soil Association Organic Food Awards

Sustainable Supply Chain Award, Big Tick, 2013 – Ensuring a sustainable price for pig farmers

Following the Foresight Report on The Future of Food and Farming in 2011 , Waitrose launched the Farm Risk Assessment to understand the fundamental challenges our growers face and how continuous improvement is being implemented on the key issues of food safety, sustainability and quality. Almost 1,000 fresh produce growers in 43 countries are participating in this long-term assessment, the results of which will be used to raise the profile of the issues of food security and sustainability and enable the delivery of practical changes in the food sector.


This year, following concerns about the effects of neonicotinoids on bees, butterflies and other important pollinators, Waitrose asked suppliers of fruit, vegetables and flowers to avoid using selected formulations of these pesticides on crops destined for our shops. Under a ‘Seven Point Plan for Pollinators’, farmers supplying Waitrose are to stop using three systemic formulations of neonicotinoids by the end of 2014 at the latest.

The Waitrose Farm Risk Assessment helps us to understand the key challenges our growers face on the key issues of food safety, sustainability and quality.

Duchy Originals, founded by HRH The Prince of Wales to promote organic food and farming and to help protect and sustain Britain’s countryside and wildlife, celebrated its 21st anniversary this year. Its Future Farming Programme, established in April 2012, now has more than 1,500 organic and non-organic farmers involved in research to boost innovation in organic and other low-input farming methods, while improving productivity and enhancing the environment. Our Duchy Originals range, all of which is organic and British, comprises more than 230 products, and Waitrose now has a 23% share of the organic food market amongst grocery multiples*.

Celebrating success

The Waitrose Way Awards recognise and celebrate suppliers’ outstanding initiatives to enhance the sustainability of their businesses and ultimately, the food sold at Waitrose. This was the second year of the Waitrose Way awards and four new awards were introduced for suppliers who support the design, construction and operation of Waitrose property, recognising their contribution to the responsible development and sustainable innovation of our estate. For more information about how we are designing, constructing and operating our property responsibly, see page 34.

Find out more...

Sustainable agriculture Waitrose animal welfare commitments The Waitrose Way annual awards

* Nielson 21/12/13

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