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John Lewis Partnership plc Sustainability Review 2014


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INVESTING IN OUR ESTATE Our new distribution centre in Leyland builds capacity for Waitrose in the North and Scotland.


INVESTING ONLINE Scheduled for Autumn 2014, the opening of the second dotcom fulfilment centre will increase the online capacity of Waitrose.


CLICK & COLLECT John Lewis orders delivered by Click & collect were up 57%. Almost 60% of these orders were collected from a Waitrose store.


CONVENIENCE STORES Five little Waitrose stores opened during this year and we have 23 planned for 2014/15.


GOOGLE OXFORD STREET Used Google to map the inside of John Lewis Oxford Street.


JOHN LEWIS ASHFORD Opened our tenth at home shop in November 2013, creating 125 jobs.


WAITROSE ON THE EUROSTAR Since April 2013, Waitrose has supplied food and drink to all Eurostar buffet cars.


THE JOHN LEWIS PARTNERSHIP


OUR PRODUCTS AND SUPPLIERS


OUR CUSTOMERS


OUR ENVIRONMENT


OUR COMMUNITIES


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