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John Lewis Partnership plc Sustainability Review 2014


23 OUR PRODUCTS AND SUPPLIERS


Provenance and honesty are central to our trading relationships. Which means customers can continue to trust our products and our business.


Why it’s important


– The Partnership Constitution states, ‘The Partnership’s relationships with its suppliers must be based, as with its customers, on honesty, fairness, courtesy and promptness. It looks for a similar attitude throughout its supply chains. In particular, the Partnership expects its suppliers to obey the law and to respect the wellbeing of their employees, their local communities and the environment’.


– We source our products from around the world and we pride ourselves on the long-term, mutually dependent relationships we hold with our many suppliers. Traceability and provenance are central to our brands and vital to upholding our customers’ trust in us.


Challenges


– We recognise that there is much more to do to take advantage of our reach and to widen the influence we have on important supply chain issues such as improving workers’ lives, conserving natural resources and adapting to the impacts of climate change.


– In a business of our size, we impact thousands of suppliers, directly and indirectly. It’s a challenge, therefore, to create universal, meaningful, long-term change everywhere we trade.


– Our Partnership-wide materiality process, which we’ll work on in 2014, will need to involve a wide range of stakeholders – including suppliers – to make sure we focus our efforts in key areas of risk, as well as opportunity.


“ To us, quality and sourcing responsibly are one and the same. We expect our suppliers to apply the same principles of integrity, fairness and respect in their operations


as we do in ours.” Ian Ellis, Buyer, Toys and Books, John Lewis


THE JOHN LEWIS PARTNERSHIP


OUR PRODUCTS AND SUPPLIERS


OUR CUSTOMERS


OUR ENVIRONMENT


OUR COMMUNITIES


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