your community
coming up in Kiamichi Country
October 1 - November 1 Pumpkin Patch at Arrowhead Stables Arrowhead State Park, Canadian
October 1 - November 8 Fall Fun on the Farm Wild Things Farm, Pocola
October 2-4 Honobia Big Foot Festival Mission Campgrounds, Honobia
October 2 - 31 Sasquatch Sightings Hayride Arrowhead State Park Stables, Canadian
October 2-3 Wild West Festival in Old Town 2700 N. Main Street, McAlester
October 10 Viking & Celtic Festival Heavener Runestone Park Heavener
Hard Times Festival Main Street, Hartshorne
October 16-17 Poteau Balloon Fest Leflore County Fairgrounds, Poteau
October 16-18 Robbers Cave Fall Festival Robbers Cave State Park, Wilburton
October 23-25 McAlester Ranch & Home Show Southeast Expo, McAlester
Spooktacular Haunted Hayride Robbers Cave State Park, Wilburton
October 23-31 Night Maze Wild Things Farm, Pocola
October 30 Trail of Death Drew Park, Pittsburg
October 31 Talihina Fall Foliage Festival Talihina School Gym, Talihina
on September 8 left some Kiamichi Electric members in a state of flux. A member’s post on the Kiamichi Electric Facebook page said,“The lights came on, but then they went off again." Others chimed in, frustrated with the on again, off again routine.
A
storm packing wind and lightening
LIGHTSON LIGHTS OFF
Mother Nature wreaks havoc on restoration process following September 8 storm
Once it's fixed then all is well, right?
Not exactly, and particularly not when Mother Nature gets involved. As the September 8 storm proved, wind, lightening and tree limbs don't take direction well. The move, they fall, and sometimes they strike twice.
The unpredictable elements playing havoc on the densely populated areas around Lake Eufaula blew fuses and fried
electric lines. As crews repaired problems across the area, KEC lines and transformers, sensing disturbance from a loosely attached branch or another lightening strike, did what they are designed to do. To protect the system from further damage—and others from potentially deadly electrical hazards— it shut down.
Frustrating for co-op
members and repair crews alike, the process remains a necessary safeguard that is, unfortunately, most obvious during major outages. When this happens, and it will, rest assured your co-op crews are as eager as you are to resolve the problem. Your patience and cooperation are appreciated.
KEC members may report power outages using the co-op’s Facebook page, or by calling 800-888-2731.
PLEASE,DON’TLEAVEUS HANGING
Kiamichi Electric spends a lot of effort making sure you have multiple ways to communicate with your co-op. But you may not realize that it’s equally important for KEC to be able to contact you, particularly by phone.
Update your account info for better service!
telephone number or an incorrect address slows this process down.
To help KEC crews resolve problems more efficiently, please return the change of address form on the back of your
If you’ve changed your phone number, added a new home or mobile line, or changed your address, please let us know. KEC’s outage management system uses your telephone number to pinpoint your location during power outages.
The outage management system syncs with member accounts so that outage reports and updates are quickly relayed among all parties involved — including you. The telephone numbers linked with your account work like signal beacons relaying your outage report to crews in seconds. An old
6 | september - october 2015 | Light Post
bill. Or log on to KEC’s customer service portal and check that your account information is correct.
1. Visit
www.kiamichielectric. org and click on the Customer Service Portal icon.
2. If you’re new to the portal, please click on “My Account,” and then “Create User ID” to set up an account.
3. If you’ve previously registered on the portal, please click on “My Account” to review your profile and make sure all information is correct.
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