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Board Amends New Terms and Conditions of Service Reduced Connect Fees • New Deposit Options • Changes in Refund Policy


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hoctaw Electric Cooperative made several changes to its Terms and Conditions of Service last month. Most of these changes related to applying for and connecting a new service. The most notable change lowers the standard connect fee from $250 to $25, and incorporates a refundable deposit into the process for establishing a new service for applicants that do not meet the established credit standards. The membership fee remains $5.


Applicants for non-commercial service that have a good pay history with CEC, a letter of credit from another electric utility, or who have adequate utility credit as evidenced by a consumer utility credit report collected by CEC will be able to start basic service for $30,


(membership fee of $5 plus the connect fee, $25). This does not include cost for the construction of facilities or extra items such as lights or added poles.


To protect the interest of all member owners, non-commercial applicants that do not meet the standard credit requirements will be required to place a deposit with the cooperative or to enroll in the prepaid billing option.


The deposit will be equal to two times the estimated monthly bill for the new service. The deposit is refundable and will be returned to the member with interest once an adequate pay history is established, or applied to the final billing when an account is closed.


All applicants for commercial service are now required to place a deposit equal to two times the estimated bill. The deposit for commercial accounts will be held until the account is closed.


Another change to the Terms and Conditions of Service allows commercial accounts the ability to select the average monthly payment plan when mutually agreeable between the cooperative and the member, and subject to all other terms of the program.


This article is a summary of changes, the full Terms and Conditions of Service are available by calling Choctaw Electric at 800-780-6486.


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8 | october 2015


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