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HOW WE OPERATE RESPONSIBLE BANKING WORKPLACE ENVIRONMENT COMMUNITY GOVERNANCE


Data Security and Privacy WHY IT’S MATERIAL TO TD


Technology and information-security risks have increased in recent years, due in part to the proliferation, sophistication and constant evolution of new technologies and methods used by those who wish to cause disruption or criminal damage.


As a financial institution that relies extensively on technology, the consequences of a breach in data security and privacy are significant.


Management Approach


As a financial institution, we approach the protection of our information assets, personal data and customer information as fundamental components of our business. While we continue to evolve the bank’s digital transformation in response to changing customer preferences, at the same time we are making significant investments to ensure the security and privacy of our data, technology and systems.


The bank actively monitors, manages and continues to enhance its ability to mitigate security and privacy risks through enterprise-wide programs, industry best practices and robust threat and vulnerability assessments and responses. Our security safeguards include secure firewalls to help prevent unauthorized external access to TD internal systems; data encryption to help ensure that customer information can be decoded and read only by TD’s online and mobile environment, and around-the-clock monitoring to maintain the quality of TD’s systems and proactively help identify unusual customer account activity.


Our strong commitment to data security and privacy is demonstrated in the bank’s overall governance and accountability:


• Cyber-security issues are managed by the Enterprise Risk Management Committee through the Senior Vice President, Technology Risk Management and Information Security. Our Vice President of Cyber-Security also oversees emerging issues.


• TD’s Office of the CDO (Chief Data Officer) is currently strengthening the data governance capabilities throughout the organization. We are continuing to invest in data analysis to allow us to provide a superior end-to-end customer experience and build our leadership position in the digital banking arena.


• A Global Chief Privacy Officer leads TD’s Privacy Program and reports to the Global Chief Compliance Officer. Local privacy officers are responsible for the jurisdictions where the bank operates.


Go Deeper How We Protect You (Security Measures) How You Can Protect Yourself TD’s Privacy Commitments


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