HOW WE OPERATE RESPONSIBLE BANKING WORKPLACE ENVIRONMENT COMMUNITY GOVERNANCE
Health and Wellness WHY IT’S MATERIAL TO TD
Every day our people deliver experiences that help enable better lives for our customers. That’s why we need employees who are healthy, happy and highly engaged.
Management Approach
Helping employees thrive personally and professionally is a priority for TD, as evidenced by the extensive range of plans and programs we provide.
For wellness, our focus is on helping employees assess, manage and improve their physical, mental/ emotional and financial well-being. One of the ways we help employees care for their physical health is through our comprehensive health benefits packages. We also offer an employee assistance program that provides third-party counselling to help deal with a wide range of life events and a robust set of competitive pension and savings plans to help employees meet their financial goals.
For workplace health and safety (H&S), our focus is on continually monitoring and mitigating safety risks relevant to our business. These primarily include slips, trips and falls, ergonomic conditions (e.g., repetitive strains) and injuries related to lifting.
2015 Performance
Supporting flexible working We view workplace flexibility not just as an employee benefit, but also as good business strategy. Flexibility is a two-way street: It helps employees balance their responsibilities at work, at home and in the community, while helping TD foster higher engagement and better productivity. In 2015, we continued to offer our comprehensive Flexible Work Options Program, which includes:
• Job sharing • Shortened work weeks
Go Deeper
Health and Safety Performance – 2015 Appendix: ESG Data
Page 29 + Flex work helps me be more productive
Manjit Tamber TD Securities
Since 2007, I’ve participated in various flex time and flex place arrangements, all in TD Securities, and without these I could not have achieved my desired work-life balance. Participating in flex has enabled me to support a full-time career while remaining active in the lives of my three children. The opportunity has shown me that TD is truly a great place to work. It’s motivated me to work even
harder than I normally would have and resulted in even the greatest skeptics seeing that flexibility can actually increase productivity.
• Reduced summer schedules • Gradual back-to-work transitions • Working from alternate locations • Work access through personal devices (BYOD)
We also focused on raising employee awareness by training people managers about the various flex options available, promoting work-life balance through a Flexibility@TD Committee (comprising senior representation from all business units) and sharing real-life success stories.
Minimizing safety risks We are pleased that work-related injuries decreased in 2015, and we continue to increase awareness among employees that we all play a role in workplace safety. During the past year:
• In Canada, we reviewed our occupational H&S programs. This resulted in enhanced H&S processes and communications, including an improved H&S website for employees.
• In the U.S. we enhanced our online ergonomics tool (Ergoadvocate) by adding relevant content for front-line employees to complement our existing back-office training. We continued to work with our external insurance vendor to analyze injury trends in our workplace and identify what more TD could be doing in terms of prevention. We also developed a safety-training module for all our fleet drivers, which will launch in 2016.
SPOTLIGHT
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