NEWS
CLEANING STAFF HAVE THE WOW
FACTOR London-based specialist in cleaning and hygiene, Julius Rutherfoord has joined forces with The WOW! Awards to launch a new recognition programme for its employees.
A wide range of businesses across the country now use the WOW! Awards scheme to show that their employees are valued and to help build a culture of service excellence. The awards improve staff engagement and make it easy for customers to give positive feedback.
Chris Parkes, Operations Director at Julius Rutherfoord said: “The
APPRENTICE REJECTS UNI PLACE
TO STAY WITH CAM Not everyone would turn down a place at university to join the cleaning industry, but as his apprenticeship comes to an end, Ross Hayward, Safety Administrator at CAM Specialist Support, has no regrets for doing just that.
Although academic qualifications are not a prerequisite to get on CAM’s apprenticeship programme, having gained A-Levels in Mathematics, Biology, English Literature and Drama, Ross was clearly one of the sort of recruits CAM Specialist Support is trying to appeal to as it seeks to attract and retain quality staff to work in the cleaning industry.
Ross said: “On completion of my A-Levels, I was preparing to begin my studies at the University of Bristol. I eventually came to the conclusion that I would benefit more from pursuing a vocation through an apprenticeship. I wanted to test myself outside of the academic bubble, and develop new skills by working side-by-side with the experts.
“Although turning down a place at university seems bizarre in today’s
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important work that cleaners perform each day often goes unrecognised. This is partly due to the fact that cleaning staff typically work outside of normal business hours and are rarely seen by the buildings’ users, but also due to the history of the profession, they are often only noticed when things go wrong.
“Julius Rutherfoord is a quality service provider which aims to change the way the cleaning profession is viewed. We invest in our staff, encouraging the London Living Wage, career development, and reward hard work. The WOW! Awards provide the perfect platform for our cleaners to gain the recognition they deserve and further encourage high standards.”
Anyone benefitting from the quality cleaning and support services that Julius Rutherfoord provides can submit a WOW! Award nomination for a member of staff via the Julius Rutherfoord website at
www.julius-r.co.uk/wow-awards. Nominations are independently judged by The WOW! Awards team and certificates of recognition are awarded to staff who are providing an outstanding service.
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“My work at CAM is interesting and challenging. Despite being an apprentice, the work I do carries a large amount of legislatively-driven responsibility. While continuing to study and build upon my knowledge of health and safety legislation, I spend most of my time producing risk assessments and responding to customers’ health and safety inquiries.
“As well as the administrative aspects of my job, I take time to visit sites and carry out inspections. For example, I recently visited the roof area of a site in Kings Cross prior to the commencement of an abseiling task. Not only did this give me an insight into the practicality of abseiling, but it also gave me the opportunity to view London from a perspective that few people are able to; not many classrooms compare.”
society, my view is that as long as you are committed to professional development and learning, whichever pathway you choose will be the right one.
Things continue to look up for Ross as Tim Jones, Director at CAM, explained: “We’ve been delighted with the progress Ross has made over the past year. He’s a real asset to the team and we look forward to working with him for years to come. The cleaning industry is a place of real opportunity for people like Ross – we believe he’ll be running the safety department in the not too distant future.”
www.camsupport.co.uk Tomorrow’s Cleaning December 2015 | 15
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