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WHAT YOUR DENTAL PRACTICE SAYS ABOUT YOU
Choosing the right dentist to meet your needs can be a daunting task. New and advanced dentistry techniques, treatments, give more choice now than ever, so how can you be sure you have found the right Practice for you? Cosmetic Dentist and BACD full member Dr. Eugene Bojé (BChD & MSc), shares some of his top tips to help you in your decision.
PERSONAL COMFORT No one particularly ‘likes’ going to the dentist but
a comfortable, relaxed and friendly environment can help to make your experience a pleasant one. Having trust and faith in your dental team is key.
Feeling free to ask questions regarding treatment, without feeling patronised, is essential. For nervous patients, being made to feel understood and able to openly express fears or concerns, or ask for more pain relief for example, is very important and of course, treatment plans and all costings should be explained clearly to you.
TAKE A VISIT AND TALK TO THE RECEPTIONIST You will pay many visits to the dentist over your
lifetime so take your time to choose the right one. A good place to start is recommendations from your friends. Which Practice do they go to and why? Ask them what work or treatment have they had done and how their experience was. Today, we are more in the habit of ‘shopping
around’ for products and services so go and visit a potential Practice before making your decision. Pay attention to what the Practice says to you and how you are made to feel, from the very first moment you step into Reception. Are you made to feel welcome? Are the staff friendly? Are the premises clean and presented professionally? A Practice that is equipped with the latest technology and equipment clearly shows its commitment and long term re-investment to their patients.
QUALIFICATIONS Look out for further extended qualifications and
accreditations of your dentist over and above the compulsory Degree in Dentistry and GDC Licence, such as full membership to the BACD (British Academy of Cosmetic Dentistry) and a postgraduate degree. Going to a highly qualified and accredited dentist
may not always be the cheapest option, however, basing your decision on price alone could prove to not be cost effective in the long run. A highly qualified dentist has spent time and money learning the latest techniques, sciences and procedures, to give you the very best in modern dental care, which may potentially save you money in the long run.
CUSTOMER SERVICE From the moment you step foot into a Dental
Practice, you should feel welcomed, relaxed and valued as a patient. Your experience and treatment should feel tailored to you, your very own. The whole team should be friendly, enthusiastic and focused on you, giving you their very best in service and care. Look out for the personal touches, the facilities on
offer, how other patients are treated, how phone calls and emergency appointments are handled. You should feel that your needs are understood,
your expectations met and your decisions supported. Each element of your visit should feel personal to you, from the beginning of your visit, until the moment you leave, including the follow-up and after care that you receive.
So, if you are considering finding your dentist, pop in and pay a visit to see what a potential Practice can do for you. Remember, your dentist and their team are there for you, not the other way round.
www.euniquedental.co.uk
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