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We pride ourselves on using many local suppli- ers and ingredients from up and down Norway’s coast, with our “Norway’s Coastal Kitchen” on board our ships. Breakfast consists of a good selection of cold meats, cheeses, eggs, cereals and fruit, with freshly baked bread, pastries and often “sveler” and “waffles” freshly cooked in the restaurant. The all-inclusive package includes a mixture of buffets and set menus for lunches and dinners, while for those guests who wish to enjoy an enhanced dining experience, we offer Nor- way’s Coastal Kitchen’s “a la carte” menu availa- ble for a small additional charge.


All vessels are fully licensed, and the prices on board are similar to those on the Norwegian mainland.


MEDICAL ASSISTANCE There is no doctor or pharmacy on board. How- ever, officers are trained in first aid and can pro- vide emergency medical assistance. The ships are also close to land should urgent medical assis- tance be required.


PAYMENT OPTIONS Norwegian currency is used on board. Most ma- jor currencies may be exchanged. Visa, American Express, MasterCard and Diners Card are all ac- cepted. A cruise card can be obtained and used for payment for extras and settled at the end of your voyage. This may be subject to change.


PORTERAGE Luggage handling is not included in the cost of your holiday. Apart from Bergen you need to carry your own luggage on and off the ship.


SAFETY It is a safety requirement that all Hurtigruten passengers attend a compulsory safety briefing in Bergen before the ship leaves port. After check in and before embarkation please go to the first floor of the terminal building where the safety briefing will be given at intervals by Hurtigruten staff. This will last between 10 – 15 minutes with the first taking place at 15:45 (embarkation is from 16:00, also from the first floor). The talk will include a demonstration of how to put on a life jacket and the instructions to be followed in the


unlikely event of an evacuation or other emer- gency during the voyage. The briefing is compul- sory for all passengers including those who have travelled with Hurtigruten on previous occasions. There will be an opportunity to ask questions if you have any concerns. When you have com- pleted the safety briefing please embark straight away. The last briefing will take place at 19:30. Guests who arrive after this time will be required to attend a safety meeting on board at 20:00 before the ship leaves Bergen. Please familiar- ise yourself with the emergency procedures as shown in the cabins (there is a diagram on the cabin door and in public areas), and ask at re- ception if in doubt. In many ports there may be a good deal of activity on the quay with cars join- ing/ leaving the ships and/or goods being loaded or unloaded. Please be alert to such traffic when embarking and disembarking. Take care during winter months when it is icy underfoot, particu- larly on the outside decks and when disembark- ing the ship or alighting from coaches. Ice spikes and other winter clothing can be purchased in the ships store. Do not carry large amounts of cash and keep valuable items, including mobile telephones and cameras, out of sight.


SHOPS Our on board shops carries a selected range of high quality knitwear, clothing, souvenirs and gift items. In addition, there is also a small selection of toiletries available for purchase. On MS Lo- foten, this service is handled by the cafeteria.


SHORE EXCURSIONS Pre-booking excursions (where possible) is rec- ommended as only the remaining places will be sold on board. Excursions booked on board will be payable in Norwegian Kroner and the price may vary as a result of exchange rate fluctua- tions. Pre-booking of shore-excursions is possible until 4 weeks prior to departure. If you choose to pay by credit-card, pre-bookings can be made until 2 weeks prior to departure. Excursions and their contents are subject to maximum/minimum numbers, sailing times and weather/local condi- tions.


SMOKING Smoking is only permitted in designated areas on the outsides decks. It is not permitted when the ships are in port and fuelling. The staff will advise when it’s not allowed to smoke outside. Smoking in the cabin is prohibited and subject to a fine.


STABILIZERS With the exception of MS Lofoten, all of our ves- sels are equipped with stabilizers.


TELEPHONE/MOBILE PHONES Private mobile telephones may be used on board although reception may vary. Check with your provider for costs when using your phone abroad.


WHAT TO WEAR On board dress is informal. Although some pas- sengers choose to change for dinner, the dress code is casual rather than formal. The weather in Norway can vary during the course of each voyage or even during the day. To cater for these variations we recommend the layered dress ap- proach that enables you to adapt to changes in temperature, wind and precipitation conditions easily. For all voyages we advise you to take breathable rain and windproof clothing. A warm hat, gloves, scarf and thermal clothing can be useful, together with thermal underwear, during the winter months. On land where it may be icy, sturdy shoes are important for shore excursions and a walking stick/trekking pole may be useful.


WORKING SHIPS Our ships function as working ships calling at ports around the clock. You may expect some noise and vibration in some cabins during dock- ing and loading of goods. This varies depending on the location of your cabin and the type of ship. Also, noise affects people differently and what may be a problem for one person may not be a problem for another.


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© Hannelore Schulz - Guest image


© Trym Ivar Bergsmo


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