lab results can also show that a defendant is following the rules and working through the program successfully. Dissemination of results must be according to HIPAA; the chain
of custody form should contain the release information and be signed by the donor. Beyond that, the lab should consider the needs of the receiving agency and deliver results in a timely organized fashion. Some labs use a password protected web-based portal and post results by name and date; this allows the agency to view results at their convenience. What an agency does not want is a barrage of emails containing the results as unnamed atachments. Many probation officers and child services workers are on the
road more than they are at their desk, so being able to contact the lab is important, via phone or email. A web-based portal that can be accessed on a smart phone will help. Sometimes an agency’s needs change and the lab should be willing to adjust its procedures to make sure the referral and dissemination processes continue to work for the agency. Communication is key here; it is vital that these agencies consider the lab as a partner.
Let us not forget that the lab is a business that must operate
within the auspices of the state or local government and adhere to good accounting principles. Just because the lab is government based does not mean it cannot emulate a profit model, and in fact it can generate revenue if run properly. In order to gauge the lab’s fiscal health, a cash flow budget should be used to calculate revenue against expenses and be reviewed monthly. Inventory should be carefully monitored with price shopping done periodically to ensure the lab is purchasing supplies at a good price. Vendors should know the lab is looking for a good value. In addition to operating the business, the lab may be required
to produce records for subpoenas and atend court hearings when defendants challenge a positive result. Keeping good records will make these jobs easier. Records should include documentation on inventory including the expiration dates, lot numbers and dates kits were opened and closed, calibration, control and maintenance records for the chemical analyzer, writen procedures and staff training certificates.
24
datia focus
summer 2015
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