procedure is set up for the lab must be followed. Te lab will quickly develop a reputation for catching and prosecuting cheaters. Once the collection is complete, the donor should be assured that
the sample will be stored in a secure location and that there is no chance for any mix-ups. Collection supplies should be labeled with the donor’s name for the donor to see. A chain of custody form should be started by the donor, completed by the collector and securely stored; each collection atempt and any other events should be documented on the chain of custody form. If possible, the lab should adopt a policy that no customer will be turned away for any reason. If the donor does not have a picture ID, the lab can take a picture of the donor and send it to the referring agency for positive identification. If the donor does not have payment, the sample should be collected anyway and can be held aside until payment is received. Te lab’s good reputation should be based on collection integrity and policy. Although court-based labs may mirror DOT/HHS drug testing
protocols, they may differ, for instance: A donor in a DOT collection has up to 3 hours to provide a sample whereas the donor in a court- based collection may take longer (DOT Rule 49 CFR Part 40 Section
Observing drug tests is something that the lab tech will get better at as time goes on.
40.193). In fact, limiting the time in a court-ordered collection may be just the excuse people need for not providing a sample. Tat being said and taking into account Paul Cary’s webinar, it is important to limit water intake and use of another bathroom during the waiting time, to prevent deliberate dilution (Cary, 2011). Educating judges, atorneys, probation officers and case
managers is an important part of doing business. Giving tours of the lab and showing all the steps taken to ensure the integrity of each collection will help them understand that the myriad of excuses the defendants give for missing tests (I got there in plenty of time and the lab was already closed) and for positive results (the lab must have mixed up the samples) cannot be true. At the same time, the
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