The data formats used today when integrating software platforms together is changing along with the standards. HRXML has been in the development stages but they still lack the fields and the format to satisfy everyone’s requirements.
each other. We will focus primarily on the screening industry as drug testing is one of the key components of many companies’ background screening policies. Let’s look at the similarities in the
background screening service and drug testing so we can talk one-stop shops. Background checks, when purchased from an entity that offers services nationally, is considered a Consumer Reporting Agency (CR). It stands to reason that if a company is ordering a drug test then they probably do background screening for employment or tenant screening. Te Fair Credit Reporting Act (FCR) is the federal law that provides the guideline along with state laws that tend to mirror the FCR but may even be more restrictive when it comes to reporting parameters (like the Marijuana convictions limit in California). For drug tests we have 49 CFR Part 40 guidelines, state drug testing laws and many compliance mandates. Te Federal eCCF changes on the horizon would impact your business with automated processes similar to CRs geting authorized release
10 datia focus
and disclosure notifications online. Tis has quickly become the norm with ATS integrations when an applicant initiates the request vs. the client. Invitations for releases along with static portals give employers many options for their respective businesses. Te important takeaway here is we are running parallel with the needs for our existing clients and many TPAs, CRs and labs are leaving dollars on the table. On the other hand, we want to be competitive and offer a higher level of service and technology all with an easy to use flow that eliminates redundancy with order entry. A “one-stop shop” offers clients the benefit of going to one place to find all reports or status of pending test/ searches that give you a competitive edge. Clients get a more efficient way to manage the process and the advantage of contacting one source for any questions or concerns. If considering a business model that’s full
service, let’s look at some of the challenges facing us today and in the short-term future. We have a variety of drug testing options now and we are still waiting on the federal government to determine what or when the next change is coming. With background screening, there are technically 4 basic types of criminal searches among many other reports available: County Criminal
State Repository Criminal
National Database (includes Criminal/Sex Offender/approximately 400 data sources)
Federal Criminal Add Employment, Education,
Professional License Verifications, Motor Vehicle Reports (MVR), Civil Searches along with SSN databases and Consent Based Social Verifications and many more, and you can easily see how many possible integrations are required to automate the process as much as possible. Improving and adding automation requires less manpower, increases profits and the potential to compete in today’s ever-changing landscape. How quickly technology is evolving is
why many companies outsource integrations to experts or those who have experience with the various data sources. With drug screening, we have hub type web-based
platforms eliminating the need to write links to various laboratories and MROs. On the background screening front, one report like an MVR would require you to write code to all 50 states and maintain those which are cost prohibitive for most. Developing a marketing website in itself is more than many companies have the resources to do especially when you look at automated portals such as your Point of Sale storefront. We must also factor in credit card processing with PCI DSS certifications. Tird party security audits for your servers while protecting your data screams out the need to have a qualified partner or dedicated staff member on board to stay on task. So how do we make sense of the various
background screening reports advertised today and what is an industry standard? Why are some of the report results instant while others take days, weeks, even a month for criminal checks? Te truth of the mater is that more than two-thirds of all county criminal checks are not online and require a researcher/agent to physically visit a courthouse and pull results and some counties have limits on the number of searches they can perform per session. Tose counties that are online require, per the FCR, that the CR verify or take reasonable procedures to assure accuracy, hence still requiring someone to be sent to the courthouse in most situations. Screen scrape technology, with parsing algorithms, are readily available and can be used for pre-screening or audit purposes and are integrated with many platform providers. With other counties, you’re at the mercy of the court and require a clerk to perform the research. Some state-level criminal searches shouldn’t be called statewide as these repositories of the data don’t always have final dispositions or other case information, due to local law enforcement not inputing data. Other states have the Administrative Office of the Courts (AOC) and state police competing against each other for revenue so the true repository or source becomes unclear. What is the CR on the web offering
when they list “national instant criminal checks?” How can they say its FCR
summer 2015
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