compliant and it’s instant? It’s interesting when two-thirds of the courts aren’t on-line or don’t talk to each other, even within their own state. Many years ago we heard the term “garbage in, garbage out;” well some things don’t change. One key to help you be successful is
to work with a CR or wholesaler who understands the business, someone who can help educate you and be your hub, so you only have one link to maintain along with your drug testing business platform. Compare this option to utilizing a web- based service that has links to multiple labs/MROs. Te data formats used today when
integrating soſtware platforms together is changing along with the standards. HRXML has been in the development stages but they still lack the fields and the format to satisfy everyone’s requirements. Te databases used to store information vary like the Chinese language vs. the Spanish language, so converting data or integrating properly is key to quality integrations. Data transfer and security to meet ei3pa or PCI DSS is leſt to the professionals; this is not something a novice should be trying to manage for you. For legal protection, having a 3rd party-approved vendor is not just suggested but required. When you experience dealing with all the
major labs along with the credit bureaus, it is imperative to talk with various data sources and vendors to be successful. With the wide variety of database criminal check providers who manage over 400 data sources with their parsing algorithms and the necessary verification process as defined by the FCR, choose a company that is involved with respected associations like DATIA. Data communications experts support solid web services or batch processing methods. Real- time records is another aspect to consider when talking to vendors, which is up to date information vs. databased by a 3rd party. If it’s instant, in most cases, it’s archived vs. repository information. Today businesses may have to outsource
in order to compete, otherwise you will always be years behind and would never catch up to your competition. According
www.datia.org
to the Sourcebook to Public Record Information. Tere are about 3200 counties for criminal and civil records and even the largest CR utilizes subcontracted court researchers. Most companies take advantage of data centers with their security, burstable bandwidth, redundancy, backup power, and dry fire suppression vs. trying to incur that expense all alone and with its many concerns. Hardware costs are going down and Redundant Array of Independent Disks (RID) type technologies with mirrored hard drives help keep systems running at a mission critical level. With hardware as one of the challenges that has subsided over the years, it appears that longer-term data storage and uptime is not an area that should require as much atention in today’s business environment. Mobile devices are being used for a lot of things but the government is concerned about security of PIIs on handheld devices so there may soon be a backlash in that area. Te Equal Employment Opportunity Commission (EEOC) is frowning on mobile use now for background screening but that could change. Homeland Security made a decision last year not to allow auto-populated basic demographic information when requesting eVerify or Electronic Form I9. So we did have to step slightly backwards before we can move forward again with tools that save us all time and errors until the government catches up with technology. Te good news is that it’s easier today than
ever to integrate with other platforms in a reliable mode and takes less time. Te goal is making the process seamless and eliminating the amount of clicks for the clients. Until we can automate everything and do it instantly, it’s just not good enough. Having the right rules and strategy is the first step preparing to be a one-stop shop and then education of the process, to your clients, is next. As new methods of sharing data come
about, our industry provides information to make a wide variety of decisions more quickly with less overhead. Align your company with those you are comfortable doing business, making sure they understand the data and results, while spending your resource dollars wisely. Drug
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test quality is what we all promote with optimum time service. A good network of background screening data coupled with clean links and partners can help propel your business or department in the right direction. Being a one-stop shop can increase your revenue stream and expand your market while opening new doors. Regardless of your current role within
your company, you have to love this whole “Cloud” marketing idea. In the last decade we called this ASP or SaaS models. Next year, maybe we will have “the Universe” as we link the solar system together, not to be confused with AT&T’s atempt to become more significant again expanding its offering with “U-verse”. Where is Al Gore? I’m sure he’s ready to invent something new! What we’re all looking for in our crystal ball is the service whose cynosure propels our industry and respective companies to be the best and continue its positive growth.
Gary Dewitt has 30 plus years in Data Communications/ Software Development currently the President of Epic Concepts LLC, in Louisville KY. With a degree
in Digital Electronics, Gary has helped design and support ordering and delivery systems for the drug screening, credit reporting and background screening industries with clients ranging from all the major laboratories and repository credit bureaus to Fortune 500 end users. Gary directly managed the CRA VeriCORP for a decade and continues to assist others as the acting CEO providing back office data services to other CRAs.
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