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ONE-PIECE POOLS CASE STUDY Nothing Too Much Trouble For Compass Pools UK

The James family of Brockenhurst in Hampshire are the delighted new owners of a black, 11m x 4m Compass Pools XL Trainer, the first one of this model and colour in the UK. It is beautifully complemented by a black granite surround and is the perfect accompaniment to their idyllic thatched cottage in the New Forest. Mrs James hails originally from Australia and has fond memories growing up there and learning to swim in backyard pools. With children of her own now, she felt that she wanted them to have the many benefits of their own pool too and decided that they were at the ideal age to make the investment. She initially made contact with a number of local pool builders, but was unimpressed by their apparent lack of willingness to answer questions and give her the information she sought. She then discovered Compass Pools UK during a Google search.

She liked the idea of a composite one- piece pool as the ground in her area has a lot of clay and associated ground water issues. Many people that she’d spoken to locally who own pools reported issues with

pool distributor in the UK holding over 20 pools ready for immediate dispatch. Sitting firmly at the top end of the market they use only the very best materials money can buy.


NIVEKO has over 20 years’ experience with the production of pools which are mainly being installed in West European countries. The main company slogan is ‘Custom-built monopools producer’, which NIVEKO say represents its unlimited options regarding a large variety of pool solutions in accordance with customer’s requests. The product portfolio is divided into two lines; BASIC and EXCLUSIVE, where both lines provide the same manufacturing quality with emphasis on aesthetics as well as a fully-functional

concrete structures cracking over time, which would not be a problem with a one- piece composite product. She then visited Compass Pools UK’s headquarters near Gatwick Airport, as she felt it was important for her to see the product in the flesh and to test out the counter-current swim-jet which she was considering specifying for her pool at home. Mrs James was very impressed with the quality of the Compass product and loved the finish of the black model she chose, as it’s not offered by other one-piece pool companies. Mrs James was reassured by Compass Pools’ reputation and was also attracted by the product’s incredibly short installation time.

As well as being happy with the product, a prospective purchaser also needs to be confident in the company they are considering buying from, and Mrs James was very pleased with her experience, saying: “I really liked their (Waterstream’s) attitude. They were very attentive and gave me all the information I needed and always responded well. Nothing came across as being too much trouble.”

solution. The characteristic element in the BASIC line is a large selection of skimmers as well as overflow pools equipped with a large range of optional accessories, which is an ideal compromise for customers who prefer a pool for an affordable price. As for the EXCLUSIVE line this allows their customers or architects the freedom to have a completely free hand when it comes to choosing the pool and all the accessories as well as the final design which is supported with state-of-the-art innovative elements. Entirely unique are the options of an overflow finish, where it is possible to have a natural or artificial stone as well as a stainless steel solution. The equipment provided covers every eventuality including steps, especially designed parts, filtration units, shafts and slat solutions. The pools that

NIVEKO’s slogan of ‘Custom-built monopools producer’, represents its unlimited options regarding a large variety of pool solutions in accordance with customer’s requests

cannot be delivered on to a designated site in one piece are completely finished in the NIVEKO premises and a pre-arrangement for delivery means that it can be delivered in multi-piece form. Subsequent installation takes two to three days and is carried out by specialists directly from NIVEKO. The result is a one-piece pool in accordance with the customer’s request together with a quick and easy installation. The guarantee certificate from NIVEKO provides proof that all their pools have been comprehensively tested. The use of top quality materials and highly sophisticated technology is clearly apparent in their pools and equipment. As a result the guarantee and service provided for the customer is strong and reliable, and the basic rule of the company remains that ‘the customer ALWAYS comes first’.

Though the client knew that a big benefit of installing a one-piece pool was the speed of installation, and this was a key reason for her choice of a Compass Pool, even she was astonished by how incredibly short a time it took in practice. “The installation was absolutely text-book,” she said, adding, “From bare lawn to the pool being in, finished, filled and running was ten days!”

The ‘Mirror Line’ pool from Paramount is unusual as it incorporates an integrated balance tank system thus producing a 30mm freeboard which produces a ‘mirror type’ reflection. SPN April 2015 71

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