JUNE 2012 CONTENTS
6 NEWSbeat A round-up of the month’s key happenings in the world of property.
12 PROPERTYdrum B2B Awards 2012 review It was sparkling night to remember – over 100 entries whittled down to
just 17 winners for the night’s big prizes. Find out who were judged and voted to be the industry’s best suppliers.
20 PROPERTYdrum National Conference &
Expo 2012 – full report on a major day Andrew Neil gave up the Daily Politics for a day to host the National Conference and put the industry’s leaders and trend-setters on the spot. And to add to the value, fifty suppliers to the industry turned out to meet the delegates for the residential property networking event of 2012.
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Andrew Neil at the National Conference.
26 Social media in the of fice Just how far can you go to control your staff’s use of Facebook and
Twitter while at the office? Your staff can get you into hot water and you can end up in trouble too. Our legal employment expert advises.
12
Who won? Find out!
How the corporates are faring.
28 Agents in the community Giving to good causes and charities while having a laugh – there’s
a recipe for smiles all round.
32 EPCs – latest update The new EPC regulations – they’ve got goalposts on wheels! Stephen O’Hara of The Property and Energy Professionals Association (PEPA) has been lobbying the Government and brings you up to speed on what’s been acheived and what you should be doing.
COVER FEATURE
34 Augmented reality – the next big thing This isn’t where it is all going, it is where it is already at! Resident social media expert Tracy Falke explains what impact this will have on property.
39 Mortgages – making money for you They’re a major cost to most, but a potentially significant source of
revenue to you. Peter Brodnicki explains.
40 House price indices We all jump when someone announces a rise or fall in house prices, but where do they get the figures from? Andrea Kirkby drills down.
44 The Property Ombudsman Complaining is what the TPO is all about, but there is a right and a wrong
way to handle a complaint. Chris Hamer explains which is which, so you can save yourself a lot of time and trouble.
46 Big wheels keep on turning... The corporates continue to grow while the smaller players fight for
survival. One is probably a function of the other. Andrea Kirkby asks some of the major players about their corporate strategy for expansion.
50 I come from the land Down-Under! Richard Rawlings, agent trainer extraordinaire, just came back from
Augmented reality – it’s here!
4 JUNE 2012 PROPERTYdrum 40
a business trip to Australia. He shares his insights into Aussie rules for doing property business.
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