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30%


28% Low Awareness


20% 10%


2.5% Low Awareness


2009 2011


Clinical staff feels valued and respected


From 2009- 2011, we saw a 13% increase in strongly agree responses from clinical staff when asked if they feel valued and respected regardless of the diverse culture, experiences, beliefs, ability/disability, language(s), ideas, values, and opinions they bring to Mountain Park.


2009


perception of value in


-10- U 2011P 13%


perception of value in


Clinical Staff


Change in CLAS Standards Awareness


Lack of Awareness Dropped


28% of clinical staff in 2009 rated their understanding of the Culturally and Linguistically Appropriate Services Standards as “Low”in 2009 when compared to just 2.5% in 2011.


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