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SECTOR FOCUS: SKILLS


Training firm buys academy A


BY SUE COOKE


Birmingham training provider has acquired Birmingham Hotel and


Catering Academy and has transferred all of the existing


staff under TUPE. The acquisition will provide


Protocol Consultancy Services, which currently offers training in business administration, customer services, information technology, team leading and management, many more qualifications for apprentices and employers.


‘We now have 18 members of staff and we are celebrating 15 years of success’


Managing director Susan Tipton, who started the company in 1996 with just one member of staff, said: “We now have 18 members of staff and we are celebrating 15 years of success. With the acquisition of BHCA, we can offer even more training programmes to our new and existing employers and learners. Protocol is now a more diverse company enabling us to attract businesses in the hospitality and catering sector.”


Left ro right: Craig Higham, IT manager; Sue Tipton, managing director; and Adrian Hunt, business development adviser


For more information on Protocol Consultancy Services training courses and an open day which is being held on 30 November call 0121 236 2634.


Training from Birmingham Chamber of Commerce Group


The Chamber has developed a range of training programmes aimed at enhancing the skills of employees and helping them achieve competence in their roles, along with the delivery of key targets and objectives.


NOVEMBER 2011 11


15 17


22 1 Negotiation Skills


Search Engine Optimisation ( SEO) Mastering Social Media Email Writing


DECEMBER 2011


13/14 Finance for Non Finance Managers 15


Negotiation Skills Intermediate Word


Filling the skills gaps in your organisation needn’t be a lengthy and costly process; simply the right training for the right people is often all that is needed.


To benefit from our bespoke business courses, call today


For full details contact Elexis Spencer on 0121 607 1911 or email e.spencer@birmingham-chamber.com


Acua continues to break records


A business development training organisation has enjoyed a third successive record breaking year, doubling its portfolio of products and services in the UK and trebling its client base. Acua based in Coventry has helped more than 70 blue chip companies to develop a talent pool of over 5,500 employees. IT delivers leadership


development programmes accredited by Coventry University, which set up the organisation in 2008 to meet an identified skills shortage, to drive business growth and improve performance. In the last year, the organisation has also branched out into new business sectors including construction, pharmaceutical and retail, in addition to the existing areas of manufacturing, engineering, financial services and logistics. Larraine Boorman, managing


director, said: “Acua was established to help bridge the skills gap in the UK and our record-breaking year of 2010-11 demonstrates the significant effect we are having on closing the gap.”


NOVEMBER 2011 CHAMBERLINK 39


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