Some of Pinnacle’s success stories Sage 1000:
Boomer Industries Ltd
Manufacture specialist custom‑designed and made‑to‑order components within the international marketplace. Key Business Benefits: By sharing information between different departments, Boomer experiences greater efficiency, with fewer errors from re‑keying of data. Service levels have increased by making it easier to give accurate, timely information from across the business to customers.
“We are no longer employing people just to manage data. Instead they can focus on
the customer” Andrew Wallace, finance director, Boomer Industries Ltd
Sage 200: Signature Works
Distributors of branded uniforms, clothing and other promotional products. Key Business Benefits: Sage 200 is a natural progression from their existing Line 50 software. The solution allows retention of customers through effective customer relationship management.
“It is essential that our staff can track and
trace every element of a customerʼs interaction with us at any point in the supply chain”Peter McConvey, director, The Signature Works
Sage Line 500 & SalesLogix
Kingspan Environmental and Renewables Ltd Leading manufacturer of products for the construction, domestic and commercial markets.
Key Business Benefits: An IT platform which has evolved to meet their changing business needs and company expansion.
“The system supports everything we do, from sales order entry to MRP for production planning,to inventory and purchasing. Its extended management reportingand flexible design help our managersto maximise business informationacross the different areas ofthe company.”Richard Gray, IT manager, Kingspan Environmental & Renewables Ltd
in association with
Pinnacle helps Northern Ireland businesses reach new heights of performance
Pinnacle Computing is a Northern Ireland success story. From small beginnings 17 years ago, the company turnover has reached £9 million and it has 10 offices across the UK and Ireland specialising in the provision of Sage Accounting, Sage ERP and Sage CRM software solutions.
CEO Ken Montgomery outlines the companyʼs winning formula, “When we started the business in 1993, we took the decision to focus always on what we do best: developing the in‑depth technical knowledge and sector expertise to help clients use Sage software to optimum effect.”
Itʼs a strategy thatʼs paid dividends. In addition to strong growth, achieved organically and by acquisition, Pinnacle has helped nearly a thousand businesses improve their performance and profitability through the tailored implementation of Sage business software solutions. “We aim to be regarded as the clientsʼ business partner, an approachable expert who is with them for the long haul and who understands the challenges they face,” says Ken, adding, “Prospective clients are often surprised when they see the extent of the Sage software range to support them in enterprise resource planning (ERP), customer service (CRM), distribution & warehousing, retail, construction, business
intelligence....itʼs definitely not just about accounting software!”
Pinnacleʼs success has resulted in an array of awards that testify to its success in delivering what its clients need. Among these, is the prestigious Sage ʻCircle of Excellenceʼ award which Pinnacle has won four times for its outstanding contribution to customer service an accolade independently voted for by its Sage customers.
Real‑world experience
Pinnacleʼs diverse client base includes companies in consumer markets, employee healthcare, food production, scientific research, packaging and manufacturing, among others. Some clients have their own in‑house IT team, with whom Pinnacle will work closely, while for others it may be their first foray into the world of business management software. Ken Montgomery highlights the companyʼs policy of recruiting consultants with practical experience: “In many cases, our consultants have up to fifteen yearsʼ industry experience which means they quickly ʻgetʼ what clients are trying to achieve, understand their processes, and can speak the same language.”
InfoTech
www.businessfirstonline.co.uk
A ʻcentre of Sage excellenceʼ The May edition of businessfirst featured a
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Siobhan Marley, business development director of Pinnacle with Andrew Wallace, finance director of Boomer Industries Ltd
recent Northern Ireland Chamber of Commerce survey showing that while the regionʼs businesses remain optimistic about the future, they are taking nothing for granted. Pinnacle has certainly been receiving many new enquiries from businesses wanting to ready themselves for the long‑awaited upturn. Pinnacle marketing director Frances McKee observes, “All the usual drivers for investing in more powerful business software, such as increasing efficiency, reducing costs and improving management control, have been given added impetus by the recession. Organisations are looking for ways to shave costs without cutting quality, while positioning themselves to counter the competition and seize emerging opportunities, such as entering new markets.”
Pinnacle has recently been selected by Sage to be its elite ʻSage Client Development Centre 2010ʼ. That is, it provides a centre of excellence to assist and advise businesses on the best time to move through the range of Sage software. The move recognises Pinnacleʼs ability to provide local businesses with every support to enable them to face the future with confidence.
Outgrown your business software? To find out more about how the Pinnacle team can help your business with Sage, simply... • Call: 9067 4970 • Email: sage@pinnacle‑
online.com • Visit: www.pinnacle‑
online.com /
www.twitter.com/Pinnacle_SageBP
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