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68-71 LOCKERS:SPN Master pages 15/09/2009 08:32 Page 5
spnfeature
CASE STUDY: OFFERING THE FULL PACKAGE
May this year saw Crystal Palace National maintaining the lockers free of charge, with
Sports Centre reopen after a £5m the customer receiving a split of the
refurbishment which included new revenue generated by the lockers.
swimming pool changing rooms, upgrades A similar package is in place at the
to the reception area and the health suite, Cascades Leisure Centre in Gravesend,
new mechanical and electrical services, where the company replaced old metal
access improvements for the disabled and lockers with a new laminate version. The
major external works. quantity of lockers was reduced – which
Locker service supplier, Leisure improved security by opening the area
Innovations supplied Eclipse lockers for the up – and bench seating was installed. In
project, providing around 100 addition to revenue share, Leisure
compartments in a variety of sizes designed Innovations offers fixed price service
to accommodate use by both families and contracts and a locker rental service.
members with large sports bags, plus
lockers specially created for use by the
LEISURE INNOVATIONS
disabled. The centre received Leisure
( 020 898 9217
ABOVE: The provision of quality towels and plenty
: www.leisureinnovations.com
Innovations’ full package of supplying and
of them comes out high on pool visitors needs
BELOW: A safe secure locker room can attract
leisure club membership and bring back
swimming pool visitors
Group hand-washing stations and new
multi-height lavatories maximise restroom
space and allow users to quickly move in
and out of the hand washing area. Built in
soap dispensers that drip right into the
bowl and infrared sensors ensure water is
not left running – these features save
money and keep restrooms tidier.
Replacing toilet partitions with new ones
that coordinate with contemporary colour
schemes is another easy fix. Baked enamel
partitions are the least expensive option, however, is the pin pad system. While “it is will prevent the temptation for mischief, and
while stainless steel partitions are on the still susceptible to a large screwdriver,” he ensure that you find any members with a
high end. In between, there is plastic says, it’s a good choice. Swain suggests medical emergency (or other need) in time.
laminate, phenolic and solid plastic. that fitness centres do not provide locks A rule of thumb is to circulate the entire
Matching or complementing rest-rooms for member use, due to the possibility of building every 15 minutes.
with new locker materials will give these opening the facility to liability. “Clubs Locker rooms may seem behind the
areas a coordinated and professional feel. should avoid providing locks, because, if a scenes, but it is a smart business strategy
A luxurious locker room can help to sell member’s possessions are stolen, a club to give them just as much attention as
memberships; but, while members want a may be held responsible,” says Swain. “I lobby areas or other public spaces.
beautiful and well-laid-out space, you want have seen some clubs provide pay-to-use Alison Thomas says: ”The expectations
an area that is as safe and secure as possible. lockers. With these lockers, once payment of the public are much higher these days.
“Locker rooms are the number one is made, the member receives a key that They are used to and expect certain levels
hazard of the pool area,” says ex Trading must be returned to the lock in order to of luxury and when amenities are below
Standards Officer and insurance advisor open it. This type of locker is okay, as it par they are very easily put off.” spn
Peter Missenden: “You’ve got to take transfers the security to the members until
appropriate action to prevent accidents. they return the key. As a side note, clubs
FURTHER INFORMATION
There are plenty of hazards all over. Think should secure all lockers to the wall, so
HELMSMAN
( 01284 727600
of slippery wet areas, dangerous hairdryers they cannot tip over. Lockers should be
: www.helmsman.co.uk
thefts from unlocked lockers – these lead to inspected periodically to make sure they
LEISURE INNOVATIONS
real safety and liability issues, so you need are free of defects that can cause an injury
( 020 898 9217
: www.leisureinnovations.com
to do your best to prevent them so you and to the user.”
VITRATHENE
then public are not caught off-guard. Any safety measure, however, is no
( 01704 509888
There are many locker-securing options, substitute for good, old-fashioned footwork.
: www.vitrathene.co.uk
and each mechanism has its pluses and Managers on duty should walk through to
WASHROOM WASHROOM
minuses. Missenden has found that the one ensure the safety of patrons, their valuables
( 0845 470 3000
: www.washroom.co.uk
type of lock that seems to work well, and your facility. A staff member’s presence
Visit our website at www.swimmingpoolnews.co.uk October 09 Swimming Pool News 71
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