“A medical team receives and follows each spa
guest to ensure a complete diagnosis service
and to advise wellness therapists on the type
of treatment that will best aid their recovery”
How did you set up the operation?
Malo Clinic Spa opened in
Af_t er we agreed terms with Sol Meliá, we Sardinia this May (above
moved into the complex’s existing spa area, lef_t and right); the spas sit
formerly the Maurice Massage Wellness alongside dental operating
Centre, in May this year. Malo Produc- theatres (above right)
tions, headed up by my sister, designed the
international spa concept and converted to stimulate the feet, a
the spa in just one.fittedfive.fitted days, which involved f_i rming and toning circuit
two.fittedzero.fitted people doing two.fittedfour.fitted-hour shif_t s. Most of pool, experience showers
these changes focused on rebranding the and massage beds and
interior and adding f_i xtures, f_i ttings and armchairs. A chill out
equipment sent over from Lisbon. lounge is also available and
We kept some treatments on the original a ‘tisanaria’ or tearoom
menu, but have also added new ones such of_f ers a wide variety of
as Malo Sensations, a nine.fittedzero.fitted-minute sensory specially-prepared herbal
massage where heated herbal pouches are teas and infusions.
placed over the body. Italy or from other Malo Clinic Spas. T_h e
What spa products do you use?
majority of beauty therapists, however,
What’s on of_f er at the facility?
We work with Terraké and Clarins and we’re used to work at the previous spa here
T_h e spa covers two.fitted,three.fittedtwo.fittedfive.fittedsq m (two.fittedfive.fitted,zero.fittedfive.fittedzero.fittedsq f_t ) also developing our own brand of products. and we’re now training them in-house on
and its medical area features one.fittedfour.fitted rooms for T_h e Malo Clinic Spa treatment menu is our specif_i c treatments and on our high-
aesthetics, anti-ageing and sports-related standard to the brand, but will evolve ac- standard of customer service.
treatments. An aesthetics area of_f ers one.fittedthree.fitted cording to the specif_i c needs of patients in
therapy rooms for body and facial treat- each location. I would imagine that sports-
What are your future plans?
ments as well as manicure, pedicure and related therapies will become particularly We hope to upgrade some of our existing
waxing treatments. Relaxation facilities popular at GeoVillage because of the many spas. At the Meliá Madeira Mare, for
within the aqua area include a sauna, a sports clients that it will attract. example, we plan to of_f er more medical
Turkish steamroom, an aromatic Medi- spa facilities due to the high number of
terranean steamroom, a sounding pool
How did you recruit staf_f ?
medical tourists in the country.
with colour and music therapy, a plantar We recruited many of our fully-qualif_i ed By the end of two.fittedzero.fittedone.fittedzero.fitted, we hope to open
pool which has a stones at the bottom doctors and therapists from mainland eight more brand new Malo Clinic Spas. ●
SpSPa BuA BUSINESS 4 2009SineSS 4 2009
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