General Information (cont.)
PGC nor ship shall have any liability to any guest for the quality of services and the condition of cleanliness at a hotel or housing facility, or for any transportation delay, including, but not limited to, liability for inconvenience, shortened vacation time, ad- ditional expense, or any other kind of damage. PGC and the Ship expressly disclaim all responsibility of any nature whatsoever for any loss, damage or injury to property or person from the provision of any air, rail or motorcoach transportation. Deposit or payment for a reservation constitutes consent to all terms and conditions set forth herein and in the Ticket/Contract.
REQUIRED DOCUMENTS PGC recommends that all guests carry a passport that is valid for at least six months beyond the completion date of travel. Travel document requirements vary based on cruise itinerary. It is the sole responsibility of the guest to identify and obtain all required travel documents for the entire cruise vacation and have them available when necessary. Tese appropriate, valid travel documents such as passports and visas are required for boarding and re-entry into the United States and other countries.
SHORE EXCURSIONS Shore excursions are available for purchase on board the vessel or can be pre-reserved online at
www.pgcruises.com or through our Reservations Department at (800) 848- 6172. Information pertaining to pre-reserved tours will be sent with final documen- tation. Pre-reserved shore excursions will be billed to your shipboard account and are nonrefundable after the closing deadline. To avoid cancellation penalties, the Travel Concierge Desk should be notified prior to the closing deadline, which is 12:00 noon the day before the tour departs. PGC and the Ship reserve the right to withdraw any program if minimum participation requirements are not met. Tour prices and specific itineraries are subject to change without notice. Shore programs typically operate in wet weather, but within safety guidelines. Should the weather conditions be outside these guidelines, the program will be canceled by the tour operator, and a refund or credit will be processed at the end of the cruise. Te program is non- refundable for voluntary refusal to participate in a program due to inclement weather when the program is still operational.
TRANSFERS Transfers are included if guests are booked on a Paul Gauguin Cruises air or hotel program.
TRAVEL DOCUMENTS Cruise documents and airline tickets will be sent to guests after receipt of final payment and required guest information, and are generally sent approximately 25 days prior to departure.
AIR AND LAND SUPPLEMENTAL PROGRAMS PGC is pleased to offer guests the opportunity to participate in programs that incorporate the air and land components of their travel with their cruise. For cruises on the Paul Gauguin we offer an Air/Sea Program and a Land Program. Our Air/Sea Program for cruises on the Paul Gauguin incorporates air travel from Los Angeles as part of the package. Other designated gateway cities are available for a supplement. Te air transportation is based on economy class or coach travel using carriers and routing determined by PGC. Flight Schedules: Flight schedules in the Air/Sea program are based on the schedules of PGC’s airline partners and are subject to change. Air Concierge: We offer guests the opportunity to request changes to their flight itineraries and/or travel dates. Tis service is available on all deposited bookings for a deviation fee of $100 per-person, plus any applicable service charges and/or supplier fees. Please note that fee does not apply when requesting a standard upgrade to First or Business Class. Upgrades: Air upgrades may be available for both the trans-Pacific portion of the flight and domestic legs to the international gateway city. Please contact reservations for details and pricing. Availability and Changes to Program: Te Air/Sea Program is subject to availability at the time of booking and is subject to change without notice.
LAND PROGRAMS All land and hotel program prices for the Paul Gauguin are based on double occupancy, per person. Single and triple room prices are available upon request. All programs include: transfers as applicable, interisland flights or ferry in French Polynesia where necessary, breakfast daily, hotel accommodations and taxes, and PGC’s hospitality service in Tahiti. PGC reserves the right to substitute hotels of similar quality when and where necessary. Hotels, flights and transfers are based on components at time of printing and may change as necessary. Domestic flight/ferry arrangements for island programs beyond Papeete are made by local ground operators in Tahiti, and flight/ferry schedules are not always available in advance. Requests for additional nights may only be confirmed if flight schedules permit. Cruise-only guests on the Paul Gauguin may purchase the standard pre-cruise and/or post-cruise arrangements for a fee. Please contact reservations for details and pricing.
ADDITIONAL INFORMATION As the air fares negotiated by PGC are very restricted, all tickets issued are nonendorsable and cannot be exchanged for another carrier or alternative routing. Any charges that result from a ticket alteration being made by or on behalf of the guest will be the sole responsibility of the guest. All airline tickets issued by PGC are refundable only to PGC. Preliminary flight itineraries will be available 120 days prior to sailing. Some airlines restrict the accumulation or use of “frequent flyer” miles in conjunction with fares used by cruise lines. PGC reserves the right to choose the air carrier and routing from each gateway city and the right to use charter air service for guest air transportation. PGC also reserve the right to change airline routing for any reason and/ or re-route guests without prior notice to the nearest departure city if adequate air service is unavailable. Occasionally, due to scheduling conflicts, an enroute overnight stay might be necessary. Should this be the case, PGC will advise you or your travel agent about this at the time of confirming your air schedule. Unless otherwise specified in the cruise program description, any costs associated with the events described above will be the responsibility of the guest. Enroute overnights as described above are subject to change or cancellation due to changes in air scheduling. All guests who elect not to participate in PGC’s Air/Sea Program or do not purchase transfer arrangements from PGC will be responsible for their own transfer arrangements to and from the ship. Te Travel Desk on board can assist with post-cruise transfer arrangements once guests are onboard. PGC is not responsible for any expenses or costs incurred as a result of uncontrolled events, including but not limited to strikes, changes, delays and inclement weather as they relate to the ship’s schedule or by any change in schedules or routing by the guest, travel agent or airline. In the case of loss of the airline ticket, the replacement and cost of same will be the responsibility of the guest. In addition, any flight change requests made within 60 days of departure, such as a new Air/Sea booking or changes to an exist- ing booking, may be subject to a fee.
m/s PAUL GAUGUIN 36 ANSWERBOOK
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40