Frequently Asked Questions How do I arrange air through Paul Gauguin Cruises?
Simply book your air online when you make your cruise reservation, or call our Reservations Department at 800-848-6172.
Do you offer hotel and land programs?
Paul Gauguin Cruises offers its guests the option to purchase hotel stays or land programs in select locations. For details, please contact your Travel Professional, call our Reservations Department at 800-848-6172, or visit us online at
www.pgcruises.com.
After I make a reservation, when do you need a deposit?
A deposit of 20% of the per-person fare is required within 72 hours of reservation to confirm a booking. Should pregnant guests have any special documentation?
Pregnant women should consult with their doctor prior to sailing with Paul Gauguin Cruises, as we cannot offer pre-natal care on board. Paul Gauguin Cruises will not accept any guest 6 months (24 weeks) or more into pregnancy at the time of sailing due to the lack of neo-natal care facilities on board. Pregnant guests under six months (24 weeks) must provide PGC with a doctor’s written permission prior to sailing that states she is fit to travel by sea and air (if PGC booked their air). This must be faxed to Reservations, Attn: Special Requests- Medical at 1 (425) 732-7198. On the fax, please reference the Guest’s name, ship name, and sailing date. This permission must be dated within 30 days of the cruise departure date. The Master in conjunction with the Ship’s Doctor has the right to deny boarding if in his professional opinion there may not be adequate shore- side medical facilities available in port during their cruise.
Are children allowed?
Children under the age of 18 must be accompanied by a parent or other responsible adult over the age of 21. PGC may restrict the number of children on board. PGC is unable to accommodate infants less than one year of age. To view details about our Ambassadors of the Environment Youth Program offered on June through August and select holiday sailings, see page 13.
Will I need to go through customs?
Upon returning to the United States, all baggage is subject to inspection by U.S. Customs Service. Guests may also be subject to inspection by local customs officials. Residents of the United States are allowed a duty-free exemption of $800 per person, and those over the age of 21 may include one liter of liquor and one carton of cigarettes in their exempted purchases.
What is “open seating”?
“Open seating” means you can dine whenever, wherever, and with whomever you choose during regular dining hours.
m/s PAUL GAUGUIN 31 ANSWERBOOK
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