RESPONSE
Aſter deploying a solution to the North West Ambulance Service (NWAS), NonVerba received this statement: The Trust established a Five Year Civil Contingencies
Strategy 2008-2013 to ensure that Business Continuity Management (BCM) is achieved and embedded into the ‘organizational DNA’. The Trust’s BCM planning process follows BS25999:1 ‘Code of Practice’ for governance purposes and has had in place since 2006 a NWAS BCM Programme to ensure that delivery is achieved. “NWAS is extremely pleased with the partnership we
have built with NonVerba over the past few years which has enabled us to successfully embed BCM into the organization. This has been achieved by the positive commitment and structure we have put in place around our Civil Contingencies requirements but has been aided with the commitment and assistance of NonVerba and their soſtware tools. The challenges which any organization may face will
remain ever constant and as a Category One Responder as defined by the Civil Contingencies Act 2004 (CCA), the Ambulance Service is required to ensure that BCM is a critical part of our resilience capabilities. I am confident that through the strong working partnership and support we have with NonVerba, we will be able to work towards maintaining the high levels of resilience we need to achieve in the future.”
PAUL KUDRAY, MSC MEPS Director, Emergency Preparedness, NWAS
Resilience solutions NonVerba is an example of a company which has built strategic proposals for NHS Trusts and worked closely with care homes to help them develop unannounced “Exercise” programmes. It has worked with several organizations for over a decade, including GlaxoSmithKline, NHS Trusts, North West Ambulance Service, and the National Counter Terrorism Security Office.
©The Times
As a resilience solutions provider NonVerba has been offering four key propositions to help the NHS consider a way forward, through the following four main advice elements:
ASSESS – Soſtware tools and experts respecting standards to allow gaps to be identified
ADVISE – Experts in risk, security and business continuity to provide advice on how to make an
organization more resilient
ASSIST – Ability to outsource some non-core non-critical activities when process or knowledge
support is needed
ACCELERATE – Leveraging award-winning soſtware, digitally enabling organizations to link to others
nationally if needed on a single database. ©NonVerba Key Partners Supporting the new NHS
State of readiness By embracing these four support services, soſtware products and respecting the new international standard for Business Continuity Management ISO22301, the prime goal is to help speed up the deployment of effective business continuity and emergency planning programmes in a standardised, centralised and consistent way. NonVerba is also aiming to develop a high-quality, cost-effective proposition for the NHS which will hope to remove the barriers to access the expertise and soſtware tools to create a truly centralised and integrated management system. This could then be easily exercised and regulated to ensure a quantifiable ‘State Of Readiness’ – which can be calculated and reported in minutes, at any time, so you can tell exactly where any city or region is in respect to a nationally agreed roadmap for success. Only when that is achieved can the NHS say it is truly resilient. zy
‹‹
Government debate on the NHS Reforms
©BBC
Peter Joyce is MD of NonVerba. He conceived and produced the Goldman Sachs Business Continuity Programme in the late 1990s leading to Year 2000 and has helped many private sector and public sector companies build resilience solutions over the past 10 years in the UK and USA.
CBNW 2013/01 15
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