Preparing to Leave the Hospital
Medicare We will need a copy of your Medicare card to verify eligibility and to process your claim. You should be aware that the Medicare program specifically excludes payment for certain items and services, such as cosmetic surgery, some oral surgery procedures, personal comfort items, hearing evaluations and others. Deductibles and co-payments are the patient’s responsibility.
Medicaid We will need a copy of your Medicaid card. Medicaid has payment limitations on a number of services and items. Medicaid does not pay for the cost of a private room unless medically necessary.
Uninsured? If you are in need of assistance with your hospital bill, call a financial counselor at 866-884-4358.
company. You must resolve this issue with your insurance carrier in order for the claim to be paid.
Liability Insurance and Worker’s Compensation In cases involving liability insurance, patients are responsible for the initial payment of the bill in full. Te insurance company will generally make payment to the patient. If your hospitalization is due to a work-related injury,
we ask that you present certification of insurance by your employer or the insurance carrier. In order to expedite quick settlement of your hospital bill, please provide accurate information upon admission.
If You are Unable to Pay Your Bill At Alexian Brothers Health System we are sensitive to the individual financial circumstances of each patient. If you anticipate that you will be unable to pay for your hospital bill, please contact our financial counselors. Tey will work with you to create an appropriate payment plan based upon your individual financial resources. Call 866-884-4358.
You may also contact the Illinois Department of Healthcare and Family Services Public Aid office at 217-782-1200.
Notes and Questions
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www.alexianbrothershealth.org 847-843-2000
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