Rapid Response Team
What is the Rapid Response Team? The Rapid Response Team is a group of specially trained medical professionals who bring critical-care expertise to the patient. The purpose of the team is to quickly check the condition of the patient and provide help before there is a medical emergency.
HELP Line for Families DIAL 3333
St. Alexius Medical Center, like many hospitals nationally, is focusing on eliminating problems that affect optimal patient care. As a result, we’ve created a Rapid Response Team line for patients, family or visitors to call for assistance.
When to Call
You can call the Rapid Response Team: n If there is a noticeable change in the patient’s condition that needs immediate attention and the healthcare team is not recognizing or addressing the concern.
n If, aſter speaking with a member of the healthcare team (i.e. nurses, physicians), you continue to have serious concerns on how care is being given, managed or planned.
Warning signs that a patient is getting worse: n Changes in the heart or respiratory (breathing) rate n A drop in blood pressure n Changes in urinary output (much more or much less urine)
n Change in level of consciousness n Any time you are worried about the patient
Where to Call Call 3333 from your bedside phone. Tis is a special line just for the Rapid Response Team. Te hospital operator will ask for caller identification, room number, patient name and patient concern. In most cases, a Rapid Response Team will be activated. A team of medical professionals will arrive in your
room to assess the situation. Te Rapid Response Team consists of the nursing manager of the unit, your nurse and the nursing supervisor, as well as the Director of Patient Relations, when available. Additional staff will be called in as needed. Aſter the immediate need is met, a Patient Relations
representative will visit to assure that you are satisfied with your care.
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www.alexianbrothershealth.org 847-843-2000
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